For Mac OS 9 users only

Clear the Unlimited Downloadable Fonts

The Unlimited Downloadable

check box.

 

Fonts check box on the PostScript

 

Options setup option page in the

 

Page Setup dialog box is

 

selected.

 

 

 

The Emulation menu in the

Change the mode setting to either Auto or

printer’s Control Panel is set to a

PS3.

mode other than Auto or PS3 for

 

the interface that you are using.

 

 

 

The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac OS 10.3.x), Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9)

Cause

What to do

 

 

QuickDraw GX is in use (Mac OS

This printer’s driver does not support

9).

QuickDraw GX. Disable QuickDraw GX.

 

 

The printer name has been

Ask the network administrator for details,

changed.

then select the appropriate printer name.

 

 

The AppleTalk zone setting is

Open the Printer Setup Utility (Mac OS

incorrect.

10.3.x), Print Center (Mac OS 10.2.x), or

 

Chooser (Mac OS 9), then select the

 

AppleTalk zone that the printer is

 

connected to.

 

 

The font on the printout is different from that on the screen

Cause

What to do

 

 

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Troubleshooting 267