Problem Solver 174
4. If the print head is over the media, move it away from the jam.
5. Raise the media loading lever.
6. Pull the media to the cutter groove and use a cutter to remove torn or creased portions.
7. Manually rewind the cut media.
8. Remove any media that remains inside the printer.
9. Turn the printer on.
Important:
Move the print head only after removing the media holding plates. Contact with deformed
media holding plates could damage the print head.