3.If paper is caught in the automatic cutter in the receipt section and the paper roll cover cannot be opened, open the cutter cover as shown below.

4.Then turn the knob until you see in the opening, as shown in the illustration below. This returns the cutter blade to the normal position. Also notice that there is a label near the cutter to assist you.

5.Close the cutter cover.

6.Open the paper roll cover.

7.Remove the jammed paper.

Troubleshooting 3-5

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Image 44
Epson TM-H5000/H5000P manual Troubleshooting