Setting Up the Printer, Unpacking | Epson TM-H5000/H5000P instruction

Chapter 1

Setting Up the Printer

Unpacking

Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.

Ribbon

Paper roll

Hexagonal	Instruction label for
Hexagonal	when paper roll cover	Switch
lock screws	cannot be opened	cover

These screws are used only for the serial interface

See the note on page 1-4 for information about the hexagonal lock screws.

Note:

When you lift the printer, be sure to hold the bottom of the printer to prevent damage.

Setting Up the Printer 1-1

Image 16

Epson TM-H5000/H5000P manual Setting Up the Printer, Unpacking

Contents

TM-H5000/H5000P TM-H5000/H5000P Printer Parts and Labels Labels Setting Up the Printer Installing and Replacing PaperSolving Problems Quick ReferencePage For American Users FCC Compliance StatementIii Declaration of Conformity EMI and Safety Standards Applied About This Manual Setting Up and UsingReference Features IntroductionSlip Section Receipt Section Ordering Paper and Supplies Options and AccessoriesSpecified Thermal Paper NTP080-80 Other Qualified Suppliers for Thermal Paper Jujo Thermal Oy Finland Ordering Ribbon Cassettes Kanzaki Specialty Papers, Inc Contents Xii Setting Up the Printer Unpacking 2Setting Up the Printer Removing the protective material Connecting the Cables and Grounding the Printer Connecting the computer 4Setting Up the Printer Connecting the Drawer 6Setting Up the Printer Anschließen der Lade Connecting the Display Module Grounding the Printer Connecting the Power Supply 8Setting Up the PrinterPage Installing or Replacing the Paper Roll 10Setting Up the Printer Setting Up the Printer 12Setting Up the Printer Installing the Ribbon Cassette 14Setting Up the Printer Self Test Using the Power Switch CoverRunning the self test with a paper roll 16Setting Up the Printer Running the self test with slip paper Adjustments and Settings 18Setting Up the Printer Using the Printer Operating the Control PanelsPaper Roll Control Panel Slip Control Panel Indicator lights 2Using the PrinterButtons Paper roll panel lights Slip Paper Handling Slip panel lights After printing when the Slip light is off, remove the slip Using the Micr Reader Option Reading Micr characters on personal checks 6Using the Printer Troubleshooting TroubleshootingGeneral problems Printing problems Error light is off, but nothing is printed 2Troubleshooting Paper roll printing is poor Cleaning the paper roll print headSlip section printout is faint Paper handling problems 4TroubleshootingLine of dots is missing in the printout Paper is jammed inside the printer Troubleshooting 6Troubleshooting Auto cutter problemsAuto cutter is jammed Cleaning the Optional Micr Mechanism Mica cleaning method RecommendedCleaning procedure During in the self test mode 8Troubleshooting Explanatin of a cleaning sheet Command code sequenceMoistened Cleaning sheet Adhesice cleaning sheet Refer to Figure 10Troubleshooting Hexadecimal Dump Printing Specifications Reference InformationSlip Paper Character size and printing speed Receipt Paper Line spacing default 4.23 mm 1/6 Character size, characters per line Ribbon Specifications Micr Reader Option Paper Specifications Slip paper Ambient temperature and copy capability6Reference Information Copy capability and paper thickness 8Reference Information Reference Information Electrical Characteristics ReliabilityCurrent Consumption at Mcbf Receipt Temperature Environmental ConditionsHumidity 12Reference Information Commands Command NotationControl Commands Commands 2Commands DLE EOT n DLE ENQ n ESC SP n ESC ! n 4CommandsESC $ nL nH ESC % n ESC & y c1 c2 x1 d1...dy × x1...xk d1...dy × xk 6Commands ESC m nL nH d1 ... dk ESC n ESC 3 n ESC = n 8CommandsESC ? n ESC D n1 ... nk NUL ESC C nESC E n 10Commands ESC G nESC J n ESC K n ESC R n ESC T n ESC U n 12CommandsESC V n ESC a n ESC \ nL nHESC c 0 n ESC c 1 n 14CommandsESC c 3 n ESC c 4 n Each bit of n is used as follows 16Commands ESC c 5 nESC d n ESC f t1 t2 ESC p m t1 t2 ESC q 18Commands GS ! n GS $ nL nH GS x y d1 ... dx × y × GS / m 20CommandsGS B n GS H n GS I n 22Commands GS L nL nHGS P x y ➀ GS V m ➁ GS V m n GS \ nL nH GS W nL nHGS r t m 24Commands GS a n GS f n ➀ GS k m d1...dk NUL ➁ GS k m n d1...dn 26Commands GS r n GS w n Micr Control Commands only for printers with Micr 28CommandsDLE EOT BS n FS a 0 n FS b FS aFS c 30Commands Dip Switch and Paper Near End Settings Setting the DIP SwitchesDIP switch functions Serial interface specification 2Dip Switch and Paper Near End Settings Dip Switch and Paper Near End Settings A-3 Parallel interface specification 4Dip Switch and Paper Near End Settings Dip Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6Dip Switch and Paper Near End Settings Adjusting the Paper Near End Sensor Dip Switch and Paper Near End Settings A-7 8Dip Switch and Paper Near End Settings Epson Sales Subsidiaries Epson Sales Subsidiaries B-1 2EPSON Sales Subsidiaries