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Epson
TM-H5000/H5000P
manual
18Setting Up the Printer
Models:
TM-H5000/H5000P
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Troubleshooting
Specification
Electrical Characteristics
Install
Error messages
Connecting the computer
Paper handling problems
Options and Accessories
Setting Up and Using
Command code sequence
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Setting Up the Printer
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Contents
TM-H5000/H5000P
TM-H5000/H5000P
Labels
Printer Parts and Labels
Installing and Replacing Paper
Setting Up the Printer
Solving Problems
Quick Reference
Page
FCC Compliance Statement
For American Users
Iii
Declaration of Conformity
EMI and Safety Standards Applied
Setting Up and Using
About This Manual
Reference
Introduction
Features
Slip Section
Receipt Section
Options and Accessories
Ordering Paper and Supplies
Specified Thermal Paper NTP080-80
Jujo Thermal Oy Finland
Other Qualified Suppliers for Thermal Paper
Kanzaki Specialty Papers, Inc
Ordering Ribbon Cassettes
Contents
Xii
Unpacking
Setting Up the Printer
Removing the protective material
2Setting Up the Printer
Connecting the computer
Connecting the Cables and Grounding the Printer
4Setting Up the Printer
Connecting the Drawer
Anschließen der Lade
6Setting Up the Printer
Grounding the Printer
Connecting the Display Module
8Setting Up the Printer
Connecting the Power Supply
Page
10Setting Up the Printer
Installing or Replacing the Paper Roll
Setting Up the Printer
12Setting Up the Printer
Installing the Ribbon Cassette
14Setting Up the Printer
Using the Power Switch Cover
Self Test
Running the self test with a paper roll
Running the self test with slip paper
16Setting Up the Printer
Adjustments and Settings
18Setting Up the Printer
Operating the Control Panels
Using the Printer
Paper Roll Control Panel
Slip Control Panel
2Using the Printer
Indicator lights
Buttons
Paper roll panel lights
Slip panel lights
Slip Paper Handling
After printing when the Slip light is off, remove the slip
Reading Micr characters on personal checks
Using the Micr Reader Option
6Using the Printer
Troubleshooting
Troubleshooting
General problems
Printing problems
2Troubleshooting
Error light is off, but nothing is printed
Cleaning the paper roll print head
Paper roll printing is poor
Slip section printout is faint
4Troubleshooting
Paper handling problems
Line of dots is missing in the printout
Paper is jammed inside the printer
Troubleshooting
Auto cutter problems
6Troubleshooting
Auto cutter is jammed
Mica cleaning method Recommended
Cleaning the Optional Micr Mechanism
Cleaning procedure
During in the self test mode
8Troubleshooting
Command code sequence
Explanatin of a cleaning sheet
Moistened Cleaning sheet
Adhesice cleaning sheet Refer to Figure
Hexadecimal Dump
10Troubleshooting
Reference Information
Printing Specifications
Slip Paper
Character size and printing speed
Receipt Paper
Character size, characters per line
Line spacing default 4.23 mm 1/6
Micr Reader Option
Ribbon Specifications
Paper Specifications
Ambient temperature and copy capability
Slip paper
6Reference Information
Copy capability and paper thickness
8Reference Information
Reference Information
Reliability
Electrical Characteristics
Current
Consumption at
Receipt
Mcbf
Environmental Conditions
Temperature
Humidity
12Reference Information
Command Notation
Commands
Control Commands
Commands
DLE EOT n
2Commands
ESC SP n
DLE ENQ n
4Commands
ESC ! n
ESC $ nL nH
ESC & y c1 c2 x1 d1...dy × x1...xk d1...dy × xk
ESC % n
ESC m nL nH d1 ... dk
6Commands
ESC 3 n
ESC n
8Commands
ESC = n
ESC ? n
ESC C n
ESC D n1 ... nk NUL
ESC E n
ESC G n
10Commands
ESC J n
ESC K n
ESC T n
ESC R n
12Commands
ESC U n
ESC V n
ESC \ nL nH
ESC a n
ESC c 0 n
14Commands
ESC c 1 n
ESC c 3 n
Each bit of n is used as follows
ESC c 4 n
ESC c 5 n
16Commands
ESC d n
ESC f t1 t2
ESC q
ESC p m t1 t2
GS ! n
18Commands
GS x y d1 ... dx × y ×
GS $ nL nH
20Commands
GS / m
GS B n
GS I n
GS H n
GS L nL nH
22Commands
GS P x y
➀ GS V m ➁ GS V m n
GS W nL nH
GS \ nL nH
GS r t m
GS a n
24Commands
➀ GS k m d1...dk NUL ➁ GS k m n d1...dn
GS f n
GS r n
26Commands
GS w n
28Commands
Micr Control Commands only for printers with Micr
DLE EOT BS n
FS a 0 n
FS a
FS b
FS c
30Commands
Setting the DIP Switches
Dip Switch and Paper Near End Settings
DIP switch functions
Serial interface specification
2Dip Switch and Paper Near End Settings
Dip Switch and Paper Near End Settings A-3
4Dip Switch and Paper Near End Settings
Parallel interface specification
Dip Switch and Paper Near End Settings A-5
6Dip Switch and Paper Near End Settings
Changing the DIP switch settings
Dip Switch and Paper Near End Settings A-7
Adjusting the Paper Near End Sensor
8Dip Switch and Paper Near End Settings
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