Clearing Paper
Jams
6-3Troubleshooting
Clearing Paper Jams
Since only paper is fed through the automatic paper-handling system,
this section refers to “paper” jams rather than “media” jams. All other
media is fed from the manual feed slot and is output i nto the standard
output bin. The section on clearing paper jams in the manual feed slot
applies to all print media.
A paper jam can occur at any of several points along the paper path.
The printer paper path is comprised of three areas:
Input path
Duplex unit
Output path
The remainder of this section describes how to locate and clear paper
jams in these areas.

Input Path Paper Jams

A paper jam can occur in t he following locations:
Lower paper input bin
Upper paper input bin
Manual feed slot
If one of the messages
PAPER JAM UPPER INPUT BIN
PAPER JAM LOWER INPUT BIN
PAPER JAM INPUT PATH