Other Common
Printer Problems
6-25Troubleshooting
2 Has the start-up page been disable d? Use the printer control
panel to make sure the start-up page is enabled.
3 Turn the printer off. From a cold start, it takes less than five
minutes for the printer to warm up. Be sure you wait long
enough for a start-up page before suspecting a problem.
Not All Pages Print
If not all of the pages of your document print, check t he following:
1 Check your cable. You could have the wrong kind of cable, or
your printer may not be configured for the correct cable and
port.
2 Check the control panel messag e display to see if the paper
input bins are empty.
3 Make sure someone did not turn the printer off w hen clear-
ing a medi a jam. Aut omatic jam recover y works on ly if the
system remains on.
Media Jam Message Stays On
If a PAPER JAM

XX

message displays, clear the jam and press the
Continue key. (

xx

identifies the location of the paper jam.) See the
"Clearing Paper Jams" section earl ier in this chapter for more infor-
mation.
Netware Banner Page Job Does Not Print
If you experience problems when printing a job using Netware with a
banner page, change the Administration/Network 1 or Network 2/PS
Protocol value to Quoted Binary or Quoted Binary Fixed.