Freecom Technologies Network hard drive manual Troubleshooting

Troubleshooting

11.When I try to copy something to my Classic SL Network Drive, why does the following show up:

"Cannot copy Classic SL Network Drive Administrator: The disk is write- protected. Remove the write-protection or use another disk."?

You do not have Read / Write access. Click on the Classic SL Network Drive Icon in your bottom-right system tray.

Go to your Classic SL Network Drive and then click on "Enable Read/Write."

12.I get this error message: "The device ‘Generic volume’ cannot be stopped right now. Try stopping the device again later."?

Close any windows that are displaying your Classic SL Network Drive and retry what you were trying to do. If you continue to get that error message, logging off then back on or rebooting. After copying a large amount of data, it may seem as though it has completed, but there might be files still being copied in the background from memory. Please wait and try later to ensure that data will not be corrupted.

13.I am using Windows 98SE and the CD software will not load.

Currently, our Windows 98SE / ME drivers are not available on our CD. We do have drivers* that are available in our Download Center. *The Windows 98SE/ME driver permits Read/Write access to the Classic SL Network Drive for only one computer at a time. Write access can be passed in token format. Any computer on the LAN can share Read access.

14.I’ve installed Classic SL Network Drive on my Windows 98SE compu- ter and cannot see Classic SL Network Drive.

Please check to see if Classic SL Network Drive drivers are properly loaded. If you are using NDAS mode, please check our Download Center for the latest drivers. If you are using USB, you may need to download the Classic SL Network Drive USB drivers from our Download Center. Right-click on My Computer -> Go to Properties -> then click on Device Manager and look for any yellow exclamation or question marks. Check to see if Classic SL Network Drive is formatted to FAT32 as Windows 98SE can only recognize FAT file systems. If you can, go to Start - Run - and type in "Command" without quotation marks and press the Enter key.

Next, type in "fdisk" without quotation marks.

If you are asked about enabling large file support, type in "Y" and press the "Enter" key. If you are asked about NTFS partitions, then your Classic SL Network Drive is not in FAT32. Press "Esc" to exit Fdisk. Please go to www.freecom.com and download directions for Windows 98SE / Me soft- ware drivers. The manual will explain how to FDISK and format your drive in Windows 98SE/Windows Me. If Classic SL Network Drive is still not recognized, make sure that Classic SL Network Drive is on. Also, try power- cycling your Classic SL Network Drive and make sure that Classic SL Network Drive software, if needed, is installed correctly.

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