Freecom Technologies Network hard drive manual Troubleshooting, Aggregation & Mirroring PIC

Models: Network hard drive

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Please check the following: Make sure that it is formatted to a file system that your Mac can recognize.

Troubleshooting

20.I have installed the Mac Drivers but Classic SL Network Drive will not mount.

Please check the following: Make sure that it is formatted to a file system that your Mac can recognize.

When plugged in via NDAS (Ethernet), try enabling Read Only mode and reboot your Mac. If you get a popup after rebooting, click "Initialize." It should show up on your desktop as a Hard Drive.

You can then change Classic SL Network Drive to Read/Write mode later, if needed.

•Try plugging it in via USB to see if it is recognized. If it still does not work try reinstalling the Mac drivers from the Download Center.

•If you are using a Windows computer as well, then connect it to a Windows computer and run the chkdsk utility.

•To do this: Open up Command Prompt and run "chkdsk" for the Classic SL Network Drive drive. Go to Start -> Run -> type in "cmd" without the quotation marks. Then type in "chkdsk Classic SL Network Drive / DriveLetter: /F" For example, if your Classic SL Network Drive shows up as drive letter

E:in My Computer, you would type in the following: chkdsk E: /F After running chkdsk and it still does not mount, then try formatting the Classic SL Network Drive again and retry mounting drive.

USB

1.I have plugged in Classic SL Network Drive to my USB port and cannot see Classic SL Network Drive in My Computer.

You must power off Classic SL Network Drive completely before doing so. Try plugging Classic SL Network Drive into a different USB port on your computer and see if that works. If using Windows 98SE / Windows Me, or Mac, make sure that Classic SL Network Drive is formatted in a supported file system. Windows 98SE / Windows Me requires FAT32. Mac has its own file system, but also supports FAT32. You should choose the appropriate one.

2.My Classic SL Network Drive shows up as a Black dot when used with USB.

When used with USB mode, the Classic SL Network Drive Software is not needed, therefore you will see a Black Dot (disconnected) in the system tray since it is an indicator only for NDAS (Ethernet) mode.

Aggregation & Mirroring (PIC)

1.I cannot Aggregate or Mirror NDAS.

Please make sure that your NDAS is disabled before mirroring or aggregat- ing them.

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Freecom Technologies Network hard drive manual Troubleshooting, Aggregation & Mirroring PIC