Fujitsu ST5111, ST5112 manual Troubleshooting, Unavailable, Network, Connection

Models: ST5112 ST5111

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W i r e l e s s L A N U s e r ’ s G u i d e

Troubleshooting

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

Incorrect network

Ad hoc connection: verify that the network names (SSID’s) and network

network

name (SSID) or

keys (WEP) of all computers to be connected have been configured

connection

network key

correctly. SSID’s and WEP key values must be identical on each machine.

 

 

Access Point (Infrastructure) connection: set the network name (SSID)

 

 

and network key to the same values as those of the access point.

 

 

Set the Network Authentication value identically to that of the Access

 

 

Point. Please consult your network administrator for this value, if

 

 

necessary.

 

 

 

 

Poor radio wave

Ad hoc connection: Retry connection after shortening the distance to

 

condition

the destination computer or removing any obstacles for better sight.

 

 

Access Point (Infrastructure) connection: Retry connection after short-

 

 

ening the distance to the access point or removing any obstacles for

 

 

better sight.

 

 

 

 

Radio wave

Check if the wireless switch is turned ON. Also verify “Disable Radio” is

 

transmission has

not checked in “Network setting” window.

 

stopped

 

 

 

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

connected is turned

 

 

off

 

 

 

 

 

Active channel

If there is any other wireless LAN network nearby, change channels to

 

duplication due to

avoid active channel duplication.

 

multiple wireless

 

 

LAN networks

 

 

 

 

 

No right of access to

Check if you have a right of access to the network to be connected with.

 

the network to be

 

 

connected

 

 

 

 

 

Incorrectly-

Check the protocol, work group name or shared setting.

 

performed network

 

 

setting

 

 

 

 

 

Unmatched

If the setting of [Network authentication (shared mode)] is not matched

 

[Network

with that of access point or computer to be connected with, no commu-

 

authentication

nication can be established. Check the parameter setting.

 

(shared mode)]

 

 

settings in Windows

 

 

XP

 

 

 

 

 

It takes too long to

Retrieve computers as follow:

 

retrieve the network

1. Click [Start] button, then click [Search].

 

and display the

 

 

 

connected

2. Click [Computers or people].

 

computers.

3. Click [Computers on the network].

 

 

 

 

4. Input the name of computer to be connected with in [Computer

 

 

name] and click [Search].

 

 

5. Double-click the icon of connected computer.·

 

 

 

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Fujitsu ST5111, ST5112 manual Troubleshooting, Unavailable, Network, Connection