CHAPTER 6: Troubleshooting

You see a “Disk is full” error message

•Delete unnecessary files on the diskette.

•Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.

•Run Error Checking on the diskette. For more information, see “Checking the hard drive for errors” on page 66.

You see a “Non-system disk” or “Disk error” error message

•Eject the diskette from the diskette drive, then press

ENTER.

•Make sure that the diskette you are using is IBM-compatible.

The diskette drive LED is lit continuously

•Remove the diskette from the drive. If the light stays on, try restarting your computer.

DVD drives

• See “CD or DVD drives” on page 77.

Ethernet

You cannot see the other computers on your network

•Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a router.

•Make sure that all computers are plugged into a powered electrical outlet and turned on.

•Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router.

•Make sure that all computers on your network have the same workgroup name.

•Make sure that all computers are using the same Subnet Mask.

•If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

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