CHAPTER 6: Troubleshooting

You want to know whether you can play recorded programs on other computers

•Yes, you can. A DVR-MS file recorded to DVD can be replayed on another Media Center computer or on a non-Media Center computer that has a DVD player and DVD decoder software (such as WinDVD). The non-Media Center computer must also have at lease Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update.

You want to know whether you can play recorded programs on your home DVD player

•Yes, you can. DVDs recorded with the Media Center can be played on a home DVD player.

You get a “Download Error” message when the Media Center tries to update the Program Guide:

•You must be connected to the Internet to update the Program Guide. Make sure that your Internet account is set up and connected to the Media Center computer.

Memory

Help

For more information about troubleshooting memory errors, click Start, then click Help and Support. Type memory error in the Search Help box, then press ENTER.

You see a “Memory error” message

•Use a third-party diagnostic program to help determine if a memory module is failing.

You see a “Not enough memory” error message

•Close all programs, then restart your computer.

Memory card reader

Drive letters for the memory card slots do not appear in the My Computer window

•Reboot your computer.

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