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If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your computer has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads.
Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
•Current fax technology only supports a maximum send and receive rate of 14,400 bps.
The modem is not recognized by your computer
•Make sure that the line connected to the modem is working and plugged into the appropriate port on your computer. See your hardware reference or setup poster to make sure that the connections have been made correctly.
•If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use).
•Use the modem cable that came with your computer. Some telephone cablesdonotmeetcablestandardsand may cause problems with the connection.
•Shut down and restart your computer.
•Run Windows modem diagnostics.
To run modem diagnostics:
1Close all open programs.
2Click Start, then click Control Panel. The Control Panel window opens.
3Click Hardware and Sound, then click Phone and Modem Options. The Phone and Modem Options dialog box opens.
4Click the Modems tab, click your modem, then click Properties. The Modem Properties dialog box opens.
5Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information isavailable, awhite screenappearswith no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics.
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