GE Energy

Have the following information ready to give to Customer Service:

Ship to address (the address that the product is to be returned to)

Bill to address (the address that the invoice is to be sent to)

Contact name

Contact phone number

Contact fax number

Contact e-mail address

Product number / serial number

Description of problem

The Customer Service centre will provide you with a case number for your reference. This case number is not the RMA number. You will be sent the RMA number and RMA documents via fax or e-mail. Once you receive the RMA documents, attach them to the outside of the shipping package and ship to GE.

Note: Product returns will not be accepted unless accompanied by the Return Merchandise Authorization number.

8994-0089–1.00–2, General

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GE 994-0089 user manual GE Energy