GE Energy
Have the following information ready to give to Customer Service:
•Ship to address (the address that the product is to be returned to)
•Bill to address (the address that the invoice is to be sent to)
•Contact name
•Contact phone number
•Contact fax number
•Contact
•Product number / serial number
•Description of problem
The Customer Service centre will provide you with a case number for your reference. This case number is not the RMA number. You will be sent the RMA number and RMA documents via fax or
Note: Product returns will not be accepted unless accompanied by the Return Merchandise Authorization number.