GE JGB295SERSS, JGB805 Before you call for service…, Consumer Support Troubleshooting Tips

Operating Instructions Safety Instructions

Installation Instructions

Consumer Support Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Problem		Possible Causes	What To Do
Excessive smoking		excessive soil.	• Touch the Clear/Off pad. Open the windows to
			rid the room of smoke. Wait until the LOCKED DOOR
			light goes off. Wipe up the excess soil and reset the
			clean cycle.
Oven door will not open		oven too hot.	• Allow the oven to cool below locking temperature.
after a clean cycle			Do not lock the door with the door latch except when
			using the self-clean feature.
Oven not clean after a		oven controls not properly set.	• See the Using the self-cleaning upper oven section.
clean cycle
		oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
			cycle. Heavily soiled ovens may need to self-clean
			again or for a longer period of time.
“Door” appears in the		latch handle was moved to the	• Move the latch handle to the right only when setting
display (on models		right but a program other than	the self-cleaning cycle.
with a door latch)		self-clean was selected.
“LOCK DOOR” flashes		The self-clean cycle has been	• Close the oven door and on models with a latch, move
in the display		selected but the door is not	the latch all the way to the right.
		closed and on models with a latch,
		the latch was not moved all the
		way to the right.
LOCKED DOOR light		The oven door is locked	• Touch the Clear/Off pad. Allow the oven to cool
is on when you want		because the temperature	and then, on models with a door latch, unlock the door.
to cook		inside the oven has not
		dropped below the
		locking temperature.
“F—” and a number or		on models with a door latch,	• The latch may have been moved, even if only slightly,
letter flash in the display		if a function error code appears	from the locked position. Make sure the latch is moved
		during the self-cleaning cycle,	to the right as far as it will go.
		check the oven door latch.
		you have a function error code.	• Touch the Clear/Off pad. Allow the oven to cool for
			one hour. Put the oven back into operation.
		If the function code repeats.	• Disconnect all power to the range for 5 minutes
			and then reconnect power. If the function error
			code repeats, call for service.
Oven racks are		The nickel racks (if so equipped)	• Apply a small amount of vegetable oil to a paper
difficult to slide	were cleaned in a self-clean cycle.		towel and wipe the edges of the oven racks with
	The gray porcelain-coated racks		the paper towel. Do not spray with Pam® or other
		(if so equipped) were improperly	lubricant sprays.
		cleaned.
“Probe” appears in		This is reminding you to enter a	• Enter a probe temperature.
the display (some models)		probe temperature after plugging
		in the probe.
LOC shows in the		The Gas/Control lockout feature	• Be sure the surface burner controls are turned OFF.
display	is activated.		Turn this feature off to use the range. See the gas/Control
			Lockout section.

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