
54 of 66Maintenance and Troubleshooting - 3654 Portable H2/N2 Analyzer
6.6.4 Troubleshooting Table
Table 
| Symptom | Cause | Possible Solution | 
| 
 | Degassing | Adjust sample flow rate | 
| 
 | 
 | 
 | 
| 
 | Flow chamber and/or membrane not clean | Clean system | 
| 
 | 
 | 
 | 
| 
 | Sensor’s membrane not tight smooth and | Replace membrane and | 
| 
 | wrinkle free | recalibrate | 
| 
 | 
 | 
 | 
| Unstable | 
 | No gas bubbles should escape | 
| measurement | 
 | from the purge gas outlet during | 
| 
 | Leaking solenoid valve | measurement. If the solenoid | 
| 
 | leaks (more than 1 bubble in 15 | |
| 
 | 
 | |
| 
 | 
 | seconds) contact your Hach Ultra | 
| 
 | 
 | representative. | 
| 
 | 
 | 
 | 
| 
 | An external power supply is used but the | Switch to battery power | 
| 
 | power supply is not clean | |
| 
 | 
 | |
| 
 | 
 | 
 | 
| 
 | Sample flow rate too low | Check flow rate | 
| 
 | 
 | 
 | 
| 
 | Degassing | Adjust forcing gas and/or sample | 
| 
 | flow rate | |
| 
 | 
 | |
| 
 | 
 | 
 | 
| 
 | 
 | Allow sample to flow past the | 
| 
 | 
 | membrane to make sure the | 
| Low readings | Membrane is not at sample temperature | membrane is at sample | 
| 
 | 
 | temperature before making | 
| 
 | 
 | measurements | 
| 
 | 
 | 
 | 
| 
 | Membrane not clean | Clean system | 
| 
 | 
 | 
 | 
| 
 | Incorrect solubility curve | Change solubility | 
| 
 | 
 | 
 | 
| 
 | Incorrect calibration | Recalibrate | 
| 
 | 
 | 
 | 
| 
 | 
 | Allow sample to flow past the | 
| 
 | 
 | membrane to make sure the | 
| 
 | Membrane is not at sample temperature | membrane is at sample | 
| High readings | 
 | temperature before making | 
| 
 | measurements | |
| 
 | 
 | |
| 
 | 
 | 
 | 
| 
 | Incorrect solubility curve | Change solubility | 
| 
 | 
 | 
 | 
| 
 | Incorrect calibration | Recalibrate | 
| 
 | 
 | 
 | 
| ORBISPHERE | Operator Manual | 
