Viewing the Network Log

If viewing the expanded Service Connection Progress messages does not give you enough information to find out why you cannot connect to your packet data network, take a look at the Network Log. The Network Log lists all of the communication that occurs between your phone and your server during the login procedure. The information in the Network Log can help your System Administrator pinpoint where the login procedure fails and why.

To view the Network Log:

1.Press Menu .

2.Under Options, select View Log (/V).

3.Use the scroll buttons to see the entire Network Log.

4.Hold Option and press Return to finish.

Adding a DNS number

If your packet data server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails. If this occurs, try adding a DNS number. Ask your System Administrator for the correct Primary and Secondary DNS IP numbers.

Owner Preferences

The Owner Preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your phone.

If you use the Security application to turn off and lock your phone with a password, information that you put in the Owner Preferences displays the next time you turn on your phone.

To enter the Owner Preferences:

Enter the text that you want to associate with your phone in the Owner Preferences screen. If you enter more text than can fit on one screen, a scroll bar automatically appears on the right side of the screen.

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Section 7

Setting Preferences for Your Phone

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Handspring 300 manual Owner Preferences