Handspring 300 manual Wireless communication problems, Tap Clear Voicemail Icon

Wireless communication problems

Problem

I can’t use the wireless features

Solution

▶Make sure your PCS Treo 300 battery is charged.

▶Make sure wireless mode is on. To turn on wireless mode, press and hold the power button for at least two seconds, until you hear a confirmation tone.

An ascending tone means wireless mode is now on, a descending tone means wireless mode is now off.

MyPCSTreo300requiresan unlocking code, but I didn't set one

▶Sprint may have set the locking code before you received your PCS Treo 300. Enter the default unlocking code and then tap OK. In North America, the default unlocking code is usually the last four digits of your phone number. If this doesn't work, contact Sprint.

IcalledSprintto activatemy service, but wireless mode still doesn’t work

My phone number isn't on the Phone Info screen

My PCS Treo 300 won't register to the network

Sometimes it requires 24 hours or more to activate your wireless service. If it has been longer than the standard activation period, report the problem to your Sprint representative. Sprint may need to install your phone number onto your phone. Contactyour Sprint representative to see if theycan send a message to your PCS Treo 300 that writes your phone number onto your phone.

▶You are probably outside a PCS network coverage area. Try enabling roaming as described on page 109 or try another Sprint phone to verify whether coverage is available in your current location.

▶Turn off the wireless mode on your phone, and then turn it on again. If a dialog appears asking if you want to search for a network, tap Yes.

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The voicemail icon appears when I don’t have any new voice messages.

Section 10

Troubleshooting Tips

▶Check your messages to confirm that you’ve listened to all your new messages.

▶Turn wireless mode off and then turn it on again.

▶If the icon still appears, follow these steps:

1.From the Speed Dial, Dial Pad, or Call History view,

press Menu .

2.Under Options, select Call Preferences (/A).

3.Tap Clear Voicemail Icon.

4.Hold Option and press Return to finish.