HiTi 640 DL Photo Printer User Manual
Table 5-1. Paper Jams/LEDs
Problem | Possible Cause | Solution |
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While printing, I accidentally | When you open the cover of | Turn off the printer and close the cover of the rib- |
opened the ribbon door. The | the ribbon cartridge, the printer | bon cartridge. Then turn the printer back on. The |
paper is jammed and I could not | will stop itself, as well as the | printer will try to eject the jammed paper. |
remove it from the printer. | roller that is used to move the |
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| paper out. |
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| Table | |
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Problem | Possible Cause | Solution |
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Windows cannot find the printer, | The printer is off. | Turn on the printer. |
but I have already connected the |
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USB cord from the computer to |
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The USB cable used is unqual- | Use the cable shipped with the HiTi package. | |
the printer. | ified. Some unqualified USB |
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| cables might cause "Unknown |
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| device" and thus the PnP func- |
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| tion will not work properly. |
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| The driver of the | Install the driver for the |
| card is not installed. |
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| The USB hub is using by other | From our testing, we recommend you use the first |
| devices. | row of the USB hub. |
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