Hi-Touch Imaging Technologies 640DL manual Problem Possible Cause Solution

		Hi-Ti 640 DL Photo Printer User Manual
Problem	Possible Cause	Solution
The skin color on the printed	The color table setting in the	This is rarely to happen. If it is happened, uninstall
photos seems incorrect.	driver is damaged.	the printer driver and then re-install it. The latest
		version of the driver can be downloaded from the
		HiTi website (http://www.hi-ti.com).
Vertical scratch lines on the pho-	There might be dust particles	Use the Clean Kit to clean the printer.
tos	on the thermal printing head of
	the printer.
Strange slash lines on the pho-	The ribbon of the cartridge is	Scroll the ribbon to the next "black-print-start bar"
tos	curved or twisted	or simply replace the ribbon cartridge with a new
		one.
		Note: Do not re-use the used ribbon. Otherwise, a
		ribbon jam error may occur.
Wave-like vertical lines on the	The ribbon surface is twisted or	Scroll the ribbon to the next "black-print-start bar,"
photos	is not curled.	or replace the ribbon cartridge.
The jitters (the horizontal lines)	The AC voltage is not stable.	Use another power connections.
occur on the printed photos.
Fingerprints found on the printed	You may directly touch the	Hold the tear line side of the photo printer while
photos	print side of the photo paper or	loading the photo paper.
	the ribbon.

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