Error Messages

Hi-Ti 640 DL Photo Printer User Manual

Error Messages

When the printer is not running properly, an error message will pop up on the screen as recorded in the following section.

Error Message

Cause

Solutions

 

 

 

No Printer

Printer driver is not installed

Reinstall the driver. The newest version of driver software

 

successfully.

can be downloaded from the HiTi web site

 

 

http://www.hi-ti.com

 

 

 

 

Printers are off-line or

Be sure the power cable and the USB cable are con-

 

paused.

nected correctly. If they are, unplug the cables from the

 

 

printer and then plug them back in.

 

 

 

Paper jam

Paper jammed during print-

Remove the jammed papers. Turn off the printer, and then

 

ing.

turn it on again. The printer should automatically eject the

 

 

jammed sheet. If the printer fails to eject the paper, con-

 

 

tact HiTi customer service representatives for assistance.

 

 

 

www.hi-ti.com

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Hi-Touch Imaging Technologies 640DL manual Error Messages