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High End Systems DL.3 Chapter 17: Maintenance and Troubleshooting

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DL.3 Digital Light User Manual 215

Chapter 17: Maintenance and Troubleshooting

This chapter includes information on replacing parts, cleaning the fixture,

and some basic troubleshooting procedures.

The following toolset should be all you need for the maintenance procedures in this chapter:

•3 mm allen wrench

•5 mm allen wrench

• #2 Phillips screwdriver

•Gloves

• Protective eyewear

• Mild glass cleaner (containing no ammonia) and a soft, lint-free cotton cloth

Pan and Tilt Locking

The DL.3 fixture is equipped with mechanical pan and tilt locking latches to stabilize the fixture

for shipping or servicing. There is a single pan lock position and three tilt lock positions.

WARNING:

This fixture must be serviced by qualified personnel.

The information listed in this chapter is intended to

assist qualified personnel only.

Tilt Lock Position Options Pan Lock

Tilt Lock

Contents

Main DL.3 Digital Light with Collage Software User Manual Contacting High End Syst ems Patents Declaration of Conformity iv DL.3 Digital Light User Manual Product Modification Warning FCC Information Important Safety Information Symbols Fog Machine Warning Packaged Media Notice: vi DL.3 Digital Light User Manual Warranty Information DL.3 Digital Light User Manual vii What You Should Know About Copyright Page Table of Contents Chapter 1: Product Overview Chapter 2: Setup and Configuration Chapter 3: The Digital Light Menu System Chapter 4: DMX Programming Basics and Quick Start Chapter 5: Tutorials Chapter 6: Graphics Engine Overview Chapter 7: Graphic Functions: Defining Content Chapter 8: Graphic Functions: Rotation, Position, Scale Chapter 9: Graphic Functions: Opacity and Effects Chapter 10: Graphic Functions: Synchronizing Content Chapter 11: Global Functions Chapter 12: Global Functions: Collage Generator Effect................... 123 Chapter 13: Effect Mode Options Descriptions Page Page Chapter 14: Fixture Motion Functions Chapter 15: Live Video Input and Control Chapter 16: Content Management Application (CMA) Page Chapter 17: Maintenance and Troubleshooting Chapter 18: Restoring the System Appendix A: DMX Protocol Appendix B: MSpeed Conversion Table Appendix C: Custom User Content Appendix D: DL.3 Specifications Appendix E: Safety Information Page Chapter 1: Product Overview Features System Graphics Engine Content Management Application Hardware Related Products and Accessories Chapter 2: Setup and Configuration Hardware Setup Unpacking the Fixture Hardware Components Connection Ports Pan and Tilt Locking Pan Lock Tilt Position Options Note: Disengage Pan and Tilt locks before operating the fixture. Attaching a Power Cord Cap Installing a Line Cord Cap - U.K. Only Vatic Fitter Heads Information - Danmark Mounting the Fixture 1.4 m Fog Machine Warning Note: Failure to follow these guidelines and carry out regular maintenance will void the warranty. Mounting the Fixture Upright Truss Mounting Bracket screw holes Safety cable loop Linking DL.3 Fixtures Setting up a Standard DMX Link Setting up an Ethernet Fixture Link Linking Configurations Powering On the Fixture Homing the Fixture The DL.3 Menu Display Panel Software Setup Installing and Launching the Content Management Application (CMA) Verifying and Upgrading Fixture and CMA Software Configuring DL.3 Fixtures Setup Configuration Using the Menu System Setup Configuration Using the CMA DMX Control Setup Patching the DL.3 Fixture to a Wholehog Console Viewing Output Shutting Down the Fixture Recommended Shutdown Options Pan Lock Placing Fixture in Road Case Note: This is the only pan position that locks. Page Chapter 3: The Digital Light Menu System Menu Panel Components LCD Display Adjustment Buttons LCD Display Power Button Display Adjustment Buttons Note: The LCD Power button doesnt affect power to the fixture or the internal projector. LCD Display Menu Options and Selection Navigating the Menu Menu Options Page Page Menu Screen Descriptions DMX Tab DMX_Control Screen DMX_Protocol Tab DMX_Protocol_Motion Screen DMX_Protocol _Global Screen DMX_Protocol _Obj Screens DMX_Raw Screen Set Tab Set_Fixture Screen Movement Option Fields Timeout Option Display Options Set_Projector Screen Page File Tab Test Tab Test_ Hom e Sc ree n Test_ Sel f Tes t Sc ree n Info Tab Info_Hours Info_Version Screen Info_Status Tab Reset Screen Chapter 4: DMX Programming Basics and Quick Start DMX Programming Overview DMX512 Links 8-bit vs. 16-bit DMX Parameters Determining a DMX Start Channel Protocol Levels DL.3 and DL.2 Protocol Levels Axon Protocol Levels Lighting Console Tips Fixture Libraries: Patching Digital Light Fixtures and Axon Media Servers DMX Output Displays Wholehog III Programming Notes Play Speed Mask Strobe Play Modes (Opacity) CMY Quick Start with a Wholehog Console Page Chapter 5: Tut or ia ls Fixture Set-up (DL.3 and DL.2 Media Servers) Lesson 1: Cross Fading Between Graphic Objects Add the DL.2 logo as Graphic Object 2 Graphic Object 3 Create Crossfade Cues Graphic Object 1 Lesson 2 - Working with Multiple Graphic Objects Apply Transparency Effects Lesson 3 - Girt, the Fire Breathing Lizard Page Lesson 4: 3-D Objects, Rotation, Wobbulation, and Glow. Adjust this effect with the Modifier parameters. Lesson 5: Viewpoint Apply a Global Solarize Effect Adjust Global Vie wpoint Mode Page Chapter 6: Graphics Engine Overview Protocol Options Image Optimizing Controls Graphics Control Hierarchy Graphics Engine Function Flow Graphics Engine Functions Object Graphic Functions Global Functions Making Graphics Effect Choices Chapter 7: Graphic Functions: Defining Content Selecting Content Windows OS How Content is Organized Selecting Content Content Selection Parameters Object Media Folder NOTE: Media folders with DMX Values of 27-35 are only available as stock content on DL.3 fixtures Media Folder Descriptions. Media File Defining a Media File Segment In Frame and Out Frame Parameters Segment Selection Examples Defining Playback Playback Mode Playback Speed Page Chapter 8: Graphic Functions: Rotation, Position, Scale Rotating a 3-D Object Page Rotation Parameters X Rotation Original Object 1 and Object 2 X-axis Rotation Applied to Object 2 Y Rotation Original Object 1 and Object 2 Y-axis rotation applied to Object 2 Z Rotation Original Object 1 and Object 2 Z-axis Rotation Applied to Object 2 Scaling the Object X Scale Y Scale Z Scale Changing Object Position X Position Y Position Z Position Page Chapter 9: Graphic Functions: Opacity and Effects Graphic Object 2 Intensity DMX = 179 (70%) Opacity Visual Mode Visual Mode Option Adjustments Value Name Description Modifier 1 Modifier 2 Visual Mode Option Adjustments Value Name Description Modifier 1 Modifier 2 Visual Mode Options Color to B/W Content Optimization Chroma Shift Drop Shadow Exposure Control Faux LED Faux Tile Film Roll Fire Gradient Original Content Visual Mode Parameter DMX value = 8 Visual Mode Modifier Fuzzifier Gray maker 1 Gray maker 2 Invert Black and White, Keep Color Negative Art Pan and Scan Pixelate Posterizer Push to Red Push to Sepia ShakeNBake Texture Mixing Zoom Blur Original Content Visual Mode Parameter DMX value = 20 Visual Mode Modifier 1 DMX value = 158 Visual Mode Modifier 2 DMX value = 168 Effect 1 Mode and Effect 2 Mode Page Page Page Page Chapter 10: Graphic Functions: Synchronizing Content Synchronization Overview Fixture Identification Playback Timing Synchronization Parameters Sync To Sync Mode Chapter 11: Global Functions Global Intensity Graphic Object 1 Intensity DMX = 255 (100%) Graphic Object 2 Intensity DMX = 255 (100%) Global Effect Mode 1 and Effect Mode 2 Page Page Page Global Control Shutdown and Reset Options Four-in-One Control Option On-Screen Frame Statistics Masking Control Mask Shape Select and Strobing Mask Shapes Strobing Mask Shape s Mask Size Mask Edge Fade Image Edge Fade Keystone Correction Para meters X Ratio Y Ratio Y Ratio DMX value = 255 (100%) Original media file X Ratio DMX value = 255 (100%) Global Viewpoint Mode Perspective View, Spherical Coordinates Perspective View, Cartesian Coordinates Orthogonal View, Cartesian Coordinates Viewpoint Position X Viewpoint Position Y Viewpoint Position Z (Zoom) Page Page Panorama Collage Configurations Computing Collage Specifications Example Central Panorama Collage Specifications Note: All Central Panorama Collages will have the 4:3 aspect ratio. Horizontal Panorama Collage Specifications Page Vertical Panoramas Collage Specifications Page Page Configuring the Collage Generator Adjusting the Collage Array Page Collage Setup Example Mapping a Collage to a Spherical Surface Spherical Mapping Setup Guide Before You Begin Mapping Two Outputs to a Sphere TIP: Before you begin other adjustment, physically view Spherical Mapping Tips Creating Custom Content for the Collage Generator Effect Collages Using Live S-Video Input Page Chapter 13: Effect Mode Options Descriptions Effect Mode Color Options All or Nothing Background Color Background Color Cycle Chromakey Chromakey, Inverse Chromakey Coarse, Inverse Chromakey Fine, Inverse Chromakey Medium, Inverse Modifier Parameters CMY CMY Add All Pixels CMY Add Non-black Pixels Color Cycle Color DeConverge Colorize Gray Scale Color to Alpha Color to Alpha, Inverted c DotP and Resample Edge Fade Color Glow Glow Color Cycle Intensity Key Mask Color Mask Color and Edge Fade Color RGB Add, All Pixels RGB Add2, All Pixels RGB Add to Non-black Pixels RGB Invert RGB Invert and Swap to BRG RGB Invert and Swap to GBR RGB Scale RGB Swap to BGR RGB Swap to BRG RGB Swap to GBR RGB Swap to GRB RGB Swap to RBG Scan Line Solarize Solarize 1 Solarize 2 Solarize 3 Solarize 4 Geometric Effect Options Cartoon Edge Collage Generator Chroma Shift Curved Surface Support Page Downward Vertical Streaks Drop Shadow Edge Detect Black and White Edge Detect Color Faux LED Faux Tile Film Roll Framing Framing Shutter Emulation Page Fuzzifier Gaussian Blur Horizontal Mirror Image Scale and Rotate Magnifying Lens Magnifying Lens 2 Mattes Page Pan and Scan Picture in Picture Pixelate Pixel Twist Raindrop ShakeNBake Sinewave, Circular Sinewave, Circular w/X-axis Wobbulation Sinewave, Circular w/Y-axis Wobbulation Sinewave, Circular w/Z-axis Wobbulation Sinewave, Horizontal Sinewave, Horizontal w/X-axis Wobbulation Sinewave, Horizontal w/Y-axis Wobbulation Sinewave, Horizontal w/Z-axis Wobbulation Sinewave, Vertical Slats Vertical Slats Horizontal Slats Spherical Mapping Spherical Mapping, Outside Spherical Mapping, Inside Modifier Parameter Adjustments Page Texture Mixing Graphic Object 1 media file content Graphic Object 2 media file content TIP:Use the following steps create a modified Trails effect with the Texture Mixing option: Effect Mode parameter DMX value = 51 Modifier 1 = 1, Modifier 2 = 0, Modifier 3 = 12 Texture Ripple, Asymmetrical Circular Texture Ripple, Circular Texture Ripple, Horizontal Texture Ripple, Vertical Tiling Transparent Wipes Zoom Blur Chapter 14: Fixture Motion Functions Pan and Tilt Dimmer Focus Zoom MSpeed (Motor Speed) Control Function Options Fixture Operations DMX Value Range Control Option Description Projector Control Control Parameter Projector Options parameter to 0. be activated until you set the Dimmer Control Option Description Using the Internal Projectors Menu Chapter 15: Live Video Input and Control Live Video Sources Fixture Front Internal Camera Other Video Sources Live Video Connection Options Configuring the Video Input Source S-Video Serial Device Interface (SDI) Sending the Camera Feed to S-Video Camera Out Controlling the Internal Camera Input Camera Zoom Camera Focus IR Illuminator Camera Shutter White Balance Mode Orientation Chapter 16: Content Management Application (CMA) DMX 512 Data Cabling Ethernet Cabling Launching the CMA Installing the CMA on Your Computer Launching the CMA on Axon Auto Discovery Fixture Identification The Management Client Window Viewing Server Identification Information NOTE: Clicking in a column heading sorts the table according to the values in that column. Client Window Content Organization Preloaded Stock Content Custom User Content Windows OS Mac OS Media Files 3D Object Files Viewing Server Configuration Data Viewing Content NOTE: Clicking on a column heading sorts the table according to the values in that column. Viewing Folders Viewing Files Managing User Content Naming and Deleting User Content Files and Folders NOTE: You cannot Delete a movie if the media server is playing it. Assigning DMX Values to User Content Assigning DMX Values Automatically Editing User Content DMX Values Valid DM X Value s Moving User Content Files and Folders Downloading Content from a Media Server to Your Local Drive Uploading Content from Your Local Drive to a Media Server Moving Files Between Fixtures Archiving User Content Using Local Archives to Prepare Content Offline Creating a Local Archive For CMA Running Windows XP For CMA Running Mac OS 10.4 Creating Content Backup Archive Deploying a Content Archive Cloning User Content Deleting Content DMX Summary Upgrading Software Verifying Software Versions Upgrading the CMA Software Upgrading Server Software Page Viewing Server Configuration Viewing Current Configuration of All Servers Page DL.3 and DL.2 Media Server Configuration Options Server Tab DMX Settings Fixture Info Versio n Inf o Misc Fixture Tab Projector Settings Display Settings Fixture Settings Projector Diagnostics Lamp Tab Self Tests Test/Reset Tab Home/Reset Axon Media Server Configuration Options Server Tab DMX Settings Fixture Info Version Info Misc Display Settings Tab Graphics Output Display Settings Local CMA Display Settings Self Tests Configuration Example Page Chapter 17: Maintenance and Troubleshooting Pan and Tilt Locking Tilt Lock Position Options Pan Lock Maintaining the Filtering System Filter Warnings Cleaning and Replacing Filters Cleaning the Base Housing Filter Replacing the Fixture Filter Place HEPA filter with gasket against plenum Gasket Replacing the Lamp Removing the Projector Replacing the Lens Note: Tighten screws once they are all in the projector. Replacing the Fuse Fuse Cleaning or Replacing the Front Window Replacing Motor Driver Boards Fixture Head Driver Board Replacing Fixture Base Driver Board Trou ble sho oti ng Button Shortcut Commands Status Message Menu Display FILTER SERVICE WARNING Button Action Inactivity Timer Supported Error/Warning Messages System State LEDs Board LED States General Troubleshooting Suggestions Page Frequently Asked Questions Page Chapter 18: Restoring the System Hardware Requirements Performing the System Restor e NOTE: Pressing Tab on the keyboard when booting the fixture displays the mother-board information. Page Page Appendix A: DMX Protocol Media Server Software Version 1.4 Motion and Camera Control Movement Functions (DL.2 fixtures only) Active Commands Internal Camera Functions (DL.2 fixtures only) Global Functions Global Effects Page Page Page Page Page Page Page Page Page Global Mask Global Image Edge Fade Global Keystone Correction Global Viewpoint Page Graphic 1 Functions Graphic 1 Content Definition Graphic 1 Synchronization Graphic 1 Effects Channel # Function Description Val ue Default Page Page Page Page Page Page Page Page Page Page Graphic 1 Rotation Graphic 1 Scaling Graphic 1 Position Graphic 2 Functions (Standard, Dual) Graphic 2 Content Definition Graphic 2 Synchronization Graphic 2 Effects Page Page Page Page Page Page Page Page Page Page Page Graphic 2 Rotation Graphic 2 Scaling Graphic 2 Position Graphic 3 Function (Standard Protocol) Graphic 3 Content Definition Graphic 3 Synchronization Graphic 3 Effects Channel # Function Description Val ue Default Page Page Page Page Page Page Page Page Page Page Graphic 3 Rotation Graphic 3 Scaling Graphic 3 Position A ppendix B: Page Appendix C: Custom User Content Preparing Custom Content Encoder Selection Note: TMPGEncoder includes filters that let you light optimize in the encoder. Creating 3-D Objects Managing Custom Content Appendix D: DL.3 Specifications Mechanical 238mm 9.3in Electrical Computer Projector Environmental Camera Module Cables and Connectors Video Connectors: Peripheral/Network Connectors: Male XLR Connector Female XLR Connector Appendix E: Safety Information Appendice E: Importantes Informations Sur La Scurit Anhang E: Wichtige Hinweise Fr Ihre Sicherheit Apndice E: Informacin Importante De Seguridad Appendice E: Importanti Informazioni Di Sicurezza Vigtig Sikkerhedsinformation