Troubleshooting5
This chapter presents procedures for resolving paper jams in the paper tray and automatic document feeder (Models 145 and 155 only). It also includes lists common copying problems and their solutions.
How to Clear a Paper Jam in the Paper Tray
The message “Paper Jam” appears on the display when paper cannot feed from the paper tray properly. To resolve this problem:
1Press and hold down the Select/Resume button.
When you do this, the paper rollers in the HP Color Copier move forward to help eject the jammed paper.
2If this does not work, press and hold down Select/Resume again. The paper rollers move in reverse.
3If the paper is still jammed, repeat steps 1 and 2 to move the paper rollers forward and backward.
4Gently remove the paper.
HP Color Copier User’s Guide