Possible Causes | Solutions |
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The print cartridges need to be | The HP Color Copier black or color cartridge may need |
replaced. | to be replaced. The best way to check this is to print a |
| Self Test Page. (See the procedure on page |
| If any of the colored bars are missing (blue, magenta, or |
| yellow), the color print cartridge must be replaced. |
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You are making a large | Place all originals on the glass along the green borders. |
Custom % enlargement, and |
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have not positioned the original |
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along the green borders. |
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The automatic document feeder | Check the plug to make sure it is secure. |
plug is loose or unattached. |
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No original is on the glass or in | Place all originals on the glass along the green borders. |
the automatic document feeder. |
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Possible Causes | Solutions | |
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| |
The print cartridges may need to | The HP Color Copier color cartridge may need to be | |
be replaced. | replaced. The best way to check this is to print a Self | |
| Test Page. (See the procedure on page | |
| If any of the colored bars are missing (blue, magenta, or | |
| yellow), the color print cartridge must be replaced. | |
|
| |
One of the color ink chambers is | Print a Self Test Page. (See the procedure on page | |
running out of ink, the nozzles in | If any of the colored bars are missing (blue, magenta, or | |
the print cartridge may be | ||
yellow), the color print cartridge must be replaced. | ||
clogged, the print cartridges may | ||
If the page shows streaking or white lines through any | ||
need to be replaced, or you may | ||
of the colored bars, the cartridges need to be cleaned | ||
have a defective print cartridge. | ||
(see the procedure on page | ||
| ||
| If copy quality still seems poor after you clean the | |
| cartridges, replace them. (Be sure to remove the | |
| protective tape before using the new cartridge.) | |
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Possible Causes | Solutions |
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Edges get cut off of the copy. | Use either the Entire 91% or Auto Fit reduce/enlarge |
| feature. See page |
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