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HP Color Copier 150 C5370A HP Support Services, Internet, HP FIRST, On-LineServices

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HP Support Services	6

If you are unable to find the answer you need in this book, you can contact one of the HP support services listed in the following pages.

Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

On-Line Services

Internet

You can obtain updated product information on the Hewlett-Packard Worldwide Web home page at the following address:

http://www.hp.com/go/copiers

This website is updated whenever information and contact numbers change.

HP FIRST

Phone (800) 333-1917 (U.S. and Canada) to access HPFIRST. When you call, you can request that information be faxed directly to you. To use HPFIRST, you need a touch-tone phone. You need a 9600-baud, Group 3 facsimile machine to receive the information.

Hewlett-Packard offers this service free of charge.

HP Color Copier User’s Guide 6-1

Contents

Page Page Owner’s Information Safety Symbols Page contents Chapter 1 — Welcome Chapter 2 — Settin g Up Your New HP Color Copier Chapter 3 — Copyin g Chapter 4 — All About Paper Chapter 5 — Troubleshootin g Chapter 6 — HP Support Services Chapter 7 — Maintainin g Your HP Color Copier Chapter 8 — Hewlett-PackardLimited Warranty Chapter 9 — Technical Information Page Welcome!1 Conventions Used Setting Up Your New HP Color Copier Step 1 — Unpack Your HP Color Copier Step 2 — Attach the Front Panel Overla y Step 3 — Unlock Your HP Color Copier Step 4 — Load Paper Into Your HP Color Copier Step 5 — Insert the Color and Black Print Cartrid ges Page Step 6 — Connect the Power Cord Step 7 — Set the Front Panel Lan guage and Default Paper Size Select/Resume Color Intensity Step 8 — Ali gn Your Black and Color Print Cartridges Menu Step 9 — Test the Copier Copying Manually (on the copy glass): Using the automatic document feeder (Model 145 or 155 only): Black Color Controlling How Copies Will Look Number of Copies Copy Quality Reduce/Enlarge Options Page Paper Types Lighter/Darker Color Intensity TE (Text Enhancement) ELC (Enhance Light Colors) Front Panel Language Copy Paper Size Set Defaults Factory Defaults Clear/Stop Using the Automatic Document Feeder (ADF) Page All About Paper Copy Paper in the Input Tray Using the Right Paper Type Option Tips on Loading Paper in the Paper Tray Special Considerations When Using Transparency Film Automatic Document Feeder Requirements How to Order Quality HP Papers Troubleshooting5 How to Clear a Paper Jam in the Automatic Document Feeder How to Use the Self Test Page Page Front Panel Messages Front Panel Messages (Continued) Blank page Blank page (Continued) Some colors faded, distorted, or missing Placement on the page wrong or edges cut off Placement on the page wrong or edges cut off (Continued) Auto Fit, Clone, or Poster not working properly Copies too vivid or bright No copies coming out No copies coming out (Continued) Copies taking too long Paper wrinkled and very wet Paper wrinkled and very wet (Continued) Copies faded or colors dull Copy streaked, smeared, or with white horizontal lines Black bar in margins on copy (Models 145 and 155 only) Copies crooked on page Miscellaneous problems Miscellaneous problems (Continued) Page Page HP Support Services Internet HP FIRST CompuServe Calling in the U.S. and Canada During Warranty Calling in the U.S. and Canada Post Warranty Maintaining Your Aligning Cartridges Using the Self Test Page Cleaning Cartridges Page Hewlett-Packard Limited Warranty Page Express Service Before You Call Prepare your HP Color Copier for Shipment Page Technical Information Power Specifications Environmental Specifications Physical Specifications Regulatory Notices CAUTION Ordering Accessories and Supplies index