Possible Causes | Solutions |
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The HP Color Copier may not be | Turn the HP Color Copier on by pressing the Power |
turned on. | button on the front of the product in the bottom right |
| corner. The current Copy Quality setting will light up, |
| and a message will appear on the front panel. |
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The paper has jammed in the | Clear the paper jam using the procedure on page |
copier. |
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Possible Causes | Solutions |
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You are using the Best copy | The Best setting produces the highest quality copies, but |
quality setting. | it is the slowest setting. Change the Copy Quality setting |
| to either Normal or Fast. To learn more about copy |
| quality settings, see page |
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You are using the Transparency | When you copy onto transparency film and photo paper |
or Photo Paper Type setting. | and use the Transparency or Photo Paper Type setting, |
| the copying process slows down, for second and |
| subsequent copies, to allow the ink to dry. |
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You pressed the Color start | Press Clear/Stop to cancel the first copy job. Then press |
button for a black and white | the Black start button. |
document. |
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The copier is not warmed up. | The scanner bulb shuts off if it remains idle for 12 hours. |
| It must warm up the first time it is used. |
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The copier glass is dirty. | Dirty copier glass (fingerprints, smudges, etc.) slows |
| down the copying process. Clean the glass using the |
| procedure on page |
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You are printing on plain paper, | Change the Paper Type setting on the front panel to |
but have selected another Paper | Plain Paper. |
Type on the front panel. |
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Possible Causes | Solutions |
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The Paper Type front panel | Change the Paper Type setting to Plain Paper. |
setting is set to Photo Paper, and |
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you are using Plain Paper. |
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