HP 150 C5370A Blank page, Front Panel Messages (Continued)

Front Panel Messages (Continued)

Message	What You Should Do

Remove and check color	The wrong tri-color cartridge is installed. Remove it, and
cartridge. Verify Part	replace it with the correct cartridge, part number C1823A.
Number: C1823A

Unlock scanner.	The scanner is locked.
	Turn off the HP Color Copier. The scanner lock is located
	beneath the front panel on the right side. Unlock the scanner
	by twisting the green knob under the front panel toward the
	back of your HP Color Copier, until it stops. (The lever only
	turns one way.)

Cartridge carriage blocked.	Unblock the carriage, and turn power off then on again.

Scanner bulb failing.	The scanner bulb is becoming too dim to work properly.
	Turn power off, then on again. If the message continues and
	the light flickers or does not come on, your HP Color Copier
	needs to be serviced. See page 8-4 for more information.

Turn Power off then on	A system error has occurred that you cannot resolve
again.	yourself.
	Turn power off, then on again. If this message appears
	repeatedly, or remains on the display, call HP Customer
	Support for help (see page 6-2).

Additional cleaning will be	Replace the print cartridge.
ineffective. Replace
cartridge.

.
Blank page

Possible Causes	Solutions

The original was placed	Turn the original over. Be sure the page you are copying
print-side up on the glass or	is placed print-side down on the glass and against the
printed side facing forward in the	green borders. If you are using an automatic document
document feeder.	feeder, be sure to place the original with the printed side
	facing back in the document feeder.

Protective tape is still on the print	Each new print cartridge is packaged with protective
cartridge.	plastic tape covering the ink nozzles. Remove the print
	cartridge from its cradle and, being careful to touch only
	the black plastic, gently remove any tape covering the
	nozzles. Then insert the print cartridge back in its cradle.

HP Color Copier User’s Guide 5-5

Contents

Page Page Owner’s Information Safety Symbols Page contents Chapter 1 — Welcome Chapter 2 — Settin g Up Your New HP Color Copier Chapter 3 — Copyin g Chapter 4 — All About Paper Chapter 5 — Troubleshootin g Chapter 6 — HP Support Services Chapter 7 — Maintainin g Your HP Color Copier Chapter 8 — Hewlett-PackardLimited Warranty Chapter 9 — Technical Information Page Welcome!1 Conventions Used Setting Up Your New HP Color Copier Step 1 — Unpack Your HP Color Copier Step 2 — Attach the Front Panel Overla y Step 3 — Unlock Your HP Color Copier Step 4 — Load Paper Into Your HP Color Copier Step 5 — Insert the Color and Black Print Cartrid ges Page Step 6 — Connect the Power Cord Step 7 — Set the Front Panel Lan guage and Default Paper Size Select/Resume Color Intensity Step 8 — Ali gn Your Black and Color Print Cartridges Menu Step 9 — Test the Copier Copying Manually (on the copy glass): Using the automatic document feeder (Model 145 or 155 only): Black Color Controlling How Copies Will Look Number of Copies Copy Quality Reduce/Enlarge Options Page Paper Types Lighter/Darker Color Intensity TE (Text Enhancement) ELC (Enhance Light Colors) Front Panel Language Copy Paper Size Set Defaults Factory Defaults Clear/Stop Using the Automatic Document Feeder (ADF) Page All About Paper Copy Paper in the Input Tray Using the Right Paper Type Option Tips on Loading Paper in the Paper Tray Special Considerations When Using Transparency Film Automatic Document Feeder Requirements How to Order Quality HP Papers Troubleshooting5 How to Clear a Paper Jam in the Automatic Document Feeder How to Use the Self Test Page Page Front Panel Messages Front Panel Messages (Continued) Blank page Blank page (Continued) Some colors faded, distorted, or missing Placement on the page wrong or edges cut off Placement on the page wrong or edges cut off (Continued) Auto Fit, Clone, or Poster not working properly Copies too vivid or bright No copies coming out No copies coming out (Continued) Copies taking too long Paper wrinkled and very wet Paper wrinkled and very wet (Continued) Copies faded or colors dull Copy streaked, smeared, or with white horizontal lines Black bar in margins on copy (Models 145 and 155 only) Copies crooked on page Miscellaneous problems Miscellaneous problems (Continued) Page Page HP Support Services Internet HP FIRST CompuServe Calling in the U.S. and Canada During Warranty Calling in the U.S. and Canada Post Warranty Maintaining Your Aligning Cartridges Using the Self Test Page Cleaning Cartridges Page Hewlett-Packard Limited Warranty Page Express Service Before You Call Prepare your HP Color Copier for Shipment Page Technical Information Power Specifications Environmental Specifications Physical Specifications Regulatory Notices CAUTION Ordering Accessories and Supplies index