Paper wrinkled and very wet (Continued)

Possible Causes

Solutions

 

 

You are copying a page with very

Press the Lighter/Darker button. Press the Minus (–)

dark colors.

button to lighten your copy. The round dot moves to the

 

left on the scale.

 

You can also press the Color Intensity button to decrease

 

the intensity of the colors. Press the Minus (–) button to

 

reduce the color intensity and make your copy paler. The

 

round dot moves to the left on the scale.

 

 

Copies faded or colors dull

Possible Causes

Solutions

 

 

The Paper Type setting does not

Make sure the Paper Type setting selected on the front

match the paper loaded in the

panel display is the same as the type of paper actually

paper tray.

loaded in your HP Color Copier.

 

 

The Lighter/Darker setting is too

Press the Lighter/Darker button. Press the Plus (+)

low.

button to darken your copy. The round dot moves to the

 

right on the scale.

 

 

The Color Intensity setting is too

Press the Color Intensity button. Press the Plus (+)

low.

button to intensify the color and make your copy more

 

vivid. The round dot moves to the right on the scale.

 

 

Light colors print as white.

Turn on ELC (Enhance Light Colors) on the front panel

 

display by pressing the Menu button repeatedly until

 

“ELC” appears. Press the Plus (+) button to turn on

 

ELC. The round dot becomes a solid round dot. Press

 

the Select/Resume button, then press the Color button to

 

make a copy.

 

 

The scanner bulb is too dim.

If there is a “Scanner bulb failing” message on the front

 

panel display, turn the copier off, then back on again. If

 

the bulb flickers or does not light up, the lamp needs to

 

be replaced. Contact HP Customer Service. See “HP

 

Customer Support” on page 6-2 for more information.

 

 

HP Color Copier User’s Guide 5-9