Possible Causes | Solutions |
|
|
You are copying a page with very | Press the Lighter/Darker button. Press the Minus |
dark colors. | button to lighten your copy. The round dot moves to the |
| left on the scale. |
| You can also press the Color Intensity button to decrease |
| the intensity of the colors. Press the Minus |
| reduce the color intensity and make your copy paler. The |
| round dot moves to the left on the scale. |
|
|
Possible Causes | Solutions |
|
|
The Paper Type setting does not | Make sure the Paper Type setting selected on the front |
match the paper loaded in the | panel display is the same as the type of paper actually |
paper tray. | loaded in your HP Color Copier. |
|
|
The Lighter/Darker setting is too | Press the Lighter/Darker button. Press the Plus (+) |
low. | button to darken your copy. The round dot moves to the |
| right on the scale. |
|
|
The Color Intensity setting is too | Press the Color Intensity button. Press the Plus (+) |
low. | button to intensify the color and make your copy more |
| vivid. The round dot moves to the right on the scale. |
|
|
Light colors print as white. | Turn on ELC (Enhance Light Colors) on the front panel |
| display by pressing the Menu button repeatedly until |
| “ELC” appears. Press the Plus (+) button to turn on |
| ELC. The round dot becomes a solid round dot. Press |
| the Select/Resume button, then press the Color button to |
| make a copy. |
|
|
The scanner bulb is too dim. | If there is a “Scanner bulb failing” message on the front |
| panel display, turn the copier off, then back on again. If |
| the bulb flickers or does not light up, the lamp needs to |
| be replaced. Contact HP Customer Service. See “HP |
| Customer Support” on page |
|
|
HP Color Copier User’s Guide