Miscellaneous problems (Continued)

Symptoms

Solutions

 

 

Paper repeatedly jams or the

The wrong size paper is loaded. Load the correct size

copier tears the corner of the

paper.

paper.

The leading edge is damaged or bent. Do not use

 

 

damaged paper.

 

The paper width and length adjusters are not set

 

correctly. Be sure the paper width and length

 

adjusters on the bottom tray are set for your paper

 

size.

 

The paper may be damaged or curled. Replace

 

damaged or curled paper.

 

 

HP Color Copier User’s Guide 5-13