Express Service
To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first.
If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the
For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier.
If you need to return your copier to HP for repair, HP will expedite the repair of your unit by using an express delivery service to expedite the return of the repaired or exchanged unit.
Warranty UpgradesExtended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers.
In the U.S. and Canada, extended warranties may also be obtained by calling HP at (800)
HP Color Copier User’s Guide