Placement on the page wrong or edges cut off (Continued)

Possible Causes

Solutions

 

 

The Paper Size setting on the

Check to make sure that Paper Size is set correctly. See

front panel is set to A4, and

“Copy Paper Size” on page 3-9.

letter-size paper is loaded, or the

 

Paper Size setting is set to letter,

 

and A4-size paper is loaded.

 

 

 

Auto Fit, Clone, or Poster not working properly

Possible Causes

Solutions

 

 

Auto Fit does not enlarge to full

‹ Make sure to place the original in the corner along

size.

the two green borders.

The Clone feature does not make

‹ Make sure that the scanner glass, lid, and/or

enough duplicate copies.

automatic document feeder lid are all clean and free

Poster makes extra, blank pages.

from smudges and dust. If there is dirt or a hair on the

 

 

glass or lid, the copier may misread the size of the

 

image when scanning. See “Cleaning the Glass” on

 

page 7-1.

 

 

Copies too vivid or bright

Possible Causes

Solutions

 

 

Color intensity is set too high.

Lower the color intensity. Press the Color Intensity

 

button. Press the Minus (–) button to reduce the color

 

intensity and make your copy paler. The round dot

 

moves to the left on the scale.

 

 

No copies coming out

Possible Causes

Solutions

 

 

The copier may be out of paper,

Load paper in the HP Color Copier using the procedure

or the paper may not be loaded

on page 4-3.

properly.

 

 

 

The scanner may be locked.

A locking mechanism holds and protects the scanner

 

optics during shipment. You must unlock the scanner

 

before you can use the HP Color Copier. See “Step 3 —

 

Unlock Your HP Color Copier” on page 2-4 for

 

instructions.

 

Note: If the scanner is locked, you may hear a loud,

 

grinding, clicking noise when you try to make a copy.

 

 

HP Color Copier User’s Guide 5-7