Front Panel Messages

Message

What You Should Do

 

 

Power Save On

The front panel displays this message when the OfficeJet Pro

 

has not been used for 12 hours or more. Press any button on

 

the front panel or load originals in the automatic document

 

feeder.

 

 

Door Open. Close cartridge

Close the print cartridge door.

door.

 

 

 

Paper Jam. Press and hold

To clear the paper jam, press and hold the Select/Resume

Resume to eject paper.

button. The paper should eject. If this does not work, refer to

 

the procedures on page 5-1.

 

If only one or two sheets of paper are in the paper tray, the

 

copier might not pick up the paper properly, causing a jam in

 

the copier.

 

Remove the papers that are jammed, and add more paper to

 

the paper tray.

 

 

ADF Paper Jam.

Refer to “How to Clear a Paper Jam in the Automatic

 

Document Feeder” on page 5-2.

 

 

Busy. Can’t start another

You will see this message when you try to start a new copy

copy job.

job before the first job is complete, or you try to change front

 

panel settings while a copy job is in progress.

 

Wait until the first copy job is complete before trying to start

 

another.

 

 

Out of Paper. Replace paper

If the paper tray is empty, load paper in the paper tray, and

then press Resume.

press Select/Resume.

 

If the paper is not inserted correctly, adjust the paper, then

 

press Select/Resume.

 

 

Remove original from the

Remove the original from the copier glass, then press the

document glass.

Select/Resume on the front panel to continue.

 

 

Remove and check (black or

One of the print cartridges is either incorrectly installed, the

color) cartridge

wrong type, or defective.

 

Remove the print cartridge (black or tri-color), and then

 

replace it in the carriage stall.

 

Make sure to remove the tape from the print cartridge, and

 

close the latch securely.

 

 

No Cartridge. Insert (black

A print cartridge is missing. Insert the missing cartridge.

or color) cartridge.

 

 

 

Remove and check black

The wrong black cartridge is installed. Remove it, and

cartridge. Verify Part

replace it with the correct cartridge, part number 51645A.

Number: 51645A

 

 

 

5-4Troubleshooting