Message | What You Should Do |
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Power Save On | The front panel displays this message when the OfficeJet Pro |
| has not been used for 12 hours or more. Press any button on |
| the front panel or load originals in the automatic document |
| feeder. |
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Door Open. Close cartridge | Close the print cartridge door. |
door. |
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Paper Jam. Press and hold | To clear the paper jam, press and hold the Select/Resume |
Resume to eject paper. | button. The paper should eject. If this does not work, refer to |
| the procedures on page |
| If only one or two sheets of paper are in the paper tray, the |
| copier might not pick up the paper properly, causing a jam in |
| the copier. |
| Remove the papers that are jammed, and add more paper to |
| the paper tray. |
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ADF Paper Jam. | Refer to “How to Clear a Paper Jam in the Automatic |
| Document Feeder” on page |
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Busy. Can’t start another | You will see this message when you try to start a new copy |
copy job. | job before the first job is complete, or you try to change front |
| panel settings while a copy job is in progress. |
| Wait until the first copy job is complete before trying to start |
| another. |
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Out of Paper. Replace paper | If the paper tray is empty, load paper in the paper tray, and |
then press Resume. | press Select/Resume. |
| If the paper is not inserted correctly, adjust the paper, then |
| press Select/Resume. |
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Remove original from the | Remove the original from the copier glass, then press the |
document glass. | Select/Resume on the front panel to continue. |
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Remove and check (black or | One of the print cartridges is either incorrectly installed, the |
color) cartridge | wrong type, or defective. |
| Remove the print cartridge (black or |
| replace it in the carriage stall. |
| Make sure to remove the tape from the print cartridge, and |
| close the latch securely. |
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No Cartridge. Insert (black | A print cartridge is missing. Insert the missing cartridge. |
or color) cartridge. |
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Remove and check black | The wrong black cartridge is installed. Remove it, and |
cartridge. Verify Part | replace it with the correct cartridge, part number 51645A. |
Number: 51645A |
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