HP 2100 ER 52

Troubleshooting Guide

Chapter Overview

This chapter provides the following information:

•Possible problems that a user may encounter when installing the Fibre Bridge.

•Recommended procedures for analyzing and solving problems.

•What to do when problems cannot be resolved using the documented approach.

4-2

Chapter 4

Contents

HP SureStore Fibre Channel SCSI Bridge 2100 ER Edition Page Page Page Page Page Contents Page Page Page Tables Page Figures Page 1 Introduction Chapter Overview Fibre Bridge Components and Supported Products Product Components Table Supplied Components Item Page Supported Products Supported Products Product Choosing a Location Physical Specifications Physical Specifications of the Fibre Bridge Environmental Specifications Location Criteria Figure Fibre Channel Configurations Basic Configuration Sample Fibre Channel Configuration—Basic Expanded Configuration (DLT libraries only) Sample Fibre Channel Configuration— Minimum Expansion Page Page Setting Up the Fibre Bridge Page Mounting the Fibre Bridge in a Rack Assembly Components Assemble the L-bracketsto the Fibre Bridge Assembling L-bracketsto the Fibre Bridge Install the Fibre Bridge in the Rack Mount the Fibre Bridge in the Rack Installing Cables Fibre Bridge Connection, Basic Configuration Example (DLT and MO Libraries) Fibre Bridge Connection, Basic Configuration (DLT and MO Libraries) Fibre Bridge Connection, Expanded Configuration Example (DLT Libraries Only) Page Page Optical Fibre Channel Cable Options Fiber-OpticCable Options Product Number Length Page Operating the Fibre Bridge Page Powering on the System Page Changing the Default Settings Connecting the Serial Cable Connecting the Serial Cable Serial Port Setup Serial Port Operation Fibre Bridge Default Configuration Settings Making Configuration Changes Fibre Bridge Configuration, Main Menu Figure 3-4Fibre Bridge Configuration Menu Reconfigure the Fibre Channel Address Fibre Channel Configuration Menu Figure 3-6Fibre Channel Addresses Change the Trace Settings Trace Settings Menu Fibre Channel to SCSI Mapping Configuration Troubleshooting Guide Page Troubleshooting Problem: Cannot Turn On the DLT Library Problem: Cannot Turn On the MO Library Problem: Cannot Turn On the Hub (DLT Only) Problem: Cannot Turn On the Fibre Bridge Problem: Cannot Confirm the Library Connection Page Page Page Page Fibre Channel Overview Overview A-2 Defining Fibre Channel A-3 Table A-1 Fibre Channel Supported Fabric Topologies Topology Advantages Disadvantages Implementing Fibre Channel Distributed Devices Cabling Advantages A-5 Working With Fibre Channel A-6 A-7 A-8 Problems with Fibre Channel Physical Connections A-9 A-10 Laser Power Control Systems Device Addressing A-11 Page B Support and Customer Service B-2 Supplies and Accessories B-3 Hewlett-PackardCustomer Support B-4 Support Pack Service Contract HP FIRST/QUICK FAX Faxback Services B-5 Asia-Pacific Europe North and South America (includes Canada) Other Countries On-lineService Providers Hewlett-PackardWeb Site European Customer Care Centers Elsewhere Before Calling US and Canada HP Reseller Locator Numbers Page Safety and Regulatory Information C-2 CDRH Regulations (USA Only) United Kingdom Telecommunications Act C-4 Herstellerbescheinigung English Translation of German Sound Emission Directive C-5 Laserturvallisuus Laser Safety Japanese VCCI Statement C-8 Page Page Page TCP/IP Wide SCSI Glos-4 Index Index