Support and Customer Service

Hewlett-Packard Customer Support

Telephone Support After Warranty

Before Calling

Before calling, please complete the following information so that you will have it ready for the support center representative:

Serial number of product ____________________

Brand and model of host computer ________________________

Version of software used; driver selected ________________________

US and Canada

Using a VISA or MasterCard, call one of the following:

(800) 810-0130: Per incident fee of $25.00 will be charged to the credit card.

(900) 555-1800: $2.50 per minute with a maximum of $25.00 will be charged to the credit card.

Europe

Call the appropriate number listed under “European Customer Care Centers” on page B-9. A per incident fee will be charged for after-warranty support. Please have a credit card, PO number, or billing number address ready.

Elsewhere

Contact your authorized HP dealer/distributor or the nearest HP sales and service office for after-warranty support.

HP Reseller Locator Numbers

US

(800) 752-0900

Canada

(800) 387-3867

Mexico and

 

South America

(305) 267-4220

Support and Customer Service

Appendix B

B-11

Page 81
Image 81
HP 2100 ER manual Telephone Support After Warranty, Before Calling, US and Canada, HP Reseller Locator Numbers