Troubleshooting Guide

 

Troubleshooting

 

3. If the workstation does not display the SCSI devices under the Fibre

 

Channel HBA in the control panel, restart the workstation and then

 

recheck for the appearance of the library SCSI devices.

 

4. (If DLT) Run the tape diagnostic utility from the NT workstation to

 

verify that the library and drives are detected and pass all self-tests.

 

 

NOTE

(If DLT) If the tape diagnostic utility has not been installed, install this

 

software from the DIAG subdirectory on the User Guide CD-ROM.

 

5. Verify SCSI Bus Configuration: Check all appropriate devices for the

 

 

following conditions:

 

• Termination: Problems with termination can cause intermittent or

 

hard failure. Two connectors are implemented for each SCSI bus,

 

supporting middle of bus configurations.

 

Terminate the SCSI bus on both ends, and only at the ends of the

 

bus. Check each terminator and connector for bent pins.

 

• Bus Type: Single-ended devices cannot be combined with

 

differential devices on the same bus. Similarly, differential

 

terminators cannot be used on the single-ended Fibre Bridge.

 

• Device ID: Each device on a SCSI bus must have a unique ID. The

 

default SCSI ID of the Fibre Bridge is 7. Make sure that this ID is

 

not in use on the bus. Check the library user guide for the default

 

SCSI IDs. Verify that other IDs on the bus are not in conflict.

 

• Cabling: Check SCSI cables to verify that they are functional, then

 

perform the following procedures:

 

a. Be sure the maximum cable length on the single-ended SCSI

 

cable connected to the Fibre Bridge does not exceed a total of 3

 

meters.

 

b. Check all cable connections and pins on the connectors. Reseat

 

the connections if necessary.

4-6

Chapter 4

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Image 56
HP 2100 ER manual Recheck for the appearance of the library Scsi devices