Support and Customer Service

Hewlett-Packard Customer Support

Hewlett-Packard Customer Support

If a Fibre Bridge fails during the warranty period, and the troubleshooting guide and user manual do not solve the problem, you can receive support by doing the following:

Consult HP FIRST or QUICK FAX for faxback services. See “HP FIRST/QUICK FAX Faxback Services” on page B-5.

Consult one of the computer/modem connectivity services available, such as America Online or CompuServe. See “Electronic Support Services” on page B-8.

Consult one of the customer support centers in your area for standard or post warranty work. See “Customer Care Centers” on page B-9. If you have upgraded your support to on-site service, call the number listed on the Support Pack or Service Contract.

If the Fibre Bridge fails after the warranty period, contact your authorized HP dealer/distributor or the nearest HP sales and service office. Customers in the US and Europe can also use a credit card for phone assistance.

B-4

Appendix B

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HP 2100 ER manual Hewlett-Packard Customer Support