answering machine will answer the call and the HP all-in-one will monitor the line. If the HP all-in-one detects fax tones, the HP all-in-one will receive the fax. If the call is a voice call, the answering machine will record the incoming message. For information on setting the number of rings to answer, see Set the number of rings before answering.

I hear static on my phone line since connecting the HP all-in-one

Solution

Note This possible solution applies only in the countries/regions that receive a 2- wire phone cord in the box with the HP all-in-one, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

●If you did not connect the 2-wire cord (supplied in the box with your HP all-in- one) to the port labeled "1-LINE" on the back of your HP all-in-one to your telephone wall jack, you might hear static on your phone line and you probably will not be able to fax successfully. This special 2-wire cord is different from the more common 4-wire phone cords you might already have in your home or office.

●If you are using a phone splitter, this can cause static on the phone line. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP all-in-one directly to the telephone wall jack.

●If you are not using a proper grounded power outlet for your HP all-in-one, you might hear static on your phone line. Try connecting to another power outlet.

The phone cord that came with my HP all-in-one is not long enough

Solution

If the phone cord that came with your HP all-in-one is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office.

Tip If your HP all-in-one came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2- wire phone cord adaptor, see the documentation that came with it.

To extend your phone cord

1Using the phone cord supplied in the box with your HP all-in-one, connect one end to the coupler, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one.

2Connect another phone cord to the open port on the coupler and to the telephone wall jack, as shown below.

Troubleshooting information

User Guide

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HP 2710xi, 2610xi, 2613, 2610v manual To extend your phone cord
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2610xi, 2610, 2610v, 2710, 2613 specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

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