Troubleshooting information

Chapter 16

For more information, see To check the DNS IP address.

2 If the DNS IP address is valid, try connecting again later.

Failed to connect to HP Instant Share. Check proxy address.

Solution

The DNS server could not resolve the proxy URL to an IP address.

1Verify the proxy information used by your HP all-in-one. For more information, see To check your proxy settings.

2If the proxy information is valid, try connecting again later.

Connection lost to HP Instant Share service.

Solution

The HP all-in-one lost its connection to the HP Instant Share service.

1Check physical network connections and make sure the network is operational.

For more information, see the Network Guide that came with your HP all-in- one.

2Once you verify network connectivity, retry the task.

Send image collections errors

Use this section to solve errors generated when problems are encountered sending images from your HP all-in-one to a selected destination.

Corrupted Destination file found.

Solution

There is something wrong with the format of the Destination (Intent) file on the memory card.

➔Consult the user documentation that came with your camera and reassign intents on the memory card.

Destination not authorized on this device.

Solution

One or more of the HP Instant Share destinations does not belong to the registered user of the device.

➔Make sure the camera and HP all-in-one are registered under the same HP Passport account.

Memory card error

Solution

The memory card might be defective.

1Remove the memory card from the HP all-in-one, and then reinsert the card.

2If this does not work, shut down and restart your HP all-in-one.

3If this does not work, reformat the memory card. As a last resort, replace the memory card.

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HP Photosmart 2600/2700 series all-in-one

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HP 2610v Connection lost to HP Instant Share service Solution, Send image collections errors, Memory card error Solution
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2610xi, 2610, 2610v, 2710, 2613 specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
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