Troubleshooting information

Chapter 16

Solution

Your HP all-in-one was connected to a network at one time. It is now directly connected to a computer using a USB cable. The HP Instant Share application is reading the previous network settings.

➔If you are trying to use HP Instant Share while using a USB cable, reset the network settings on the HP all-in-one or access HP Instant Share from the HP Image Zone software on your computer.

Note For more information on resetting network settings, see the Networking Guide that came with your HP all-in-one.

Failed to connect to HP Instant Share

Solution

The domain name server (DNS) did not have an entry for the URL.

➔Check the DNS settings, then try the task again later.

To check the DNS IP address

1Press Setup on the control panel of your HP all-in-one. The Setup Menu appears on the color graphics display.

2Press 8, and then press 1.

This selects Network and then View Network Settings. The Network Settings menu appears.

3Press 1 to select Print Detailed Report.

The network configuration page prints on your HP all-in-one.

4Find the DNS Server information and verify that the IP address of the network's domain name server is accurate.

Call your Internet Service Provider (ISP) to verify the DNS address.

5If it is invalid, access the embedded Web server (EWS) and enter the correct IP address.

To enter information in the EWS

1Find the device IP Address on the network configuration page.

2Enter the device IP Address into the Address field on a browser on your computer.

The EWS Home page appears in your browser window.

3Click the Networking tab.

4Using the sidebar navigation, find the information you are looking to change and enter the correct information.

For more information, see the HP Photosmart 2600/2700 series all-in-one section in the HP Image Zone Help.

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HP Photosmart 2600/2700 series all-in-one

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HP 2610xi Failed to connect to HP Instant Share Solution, To check the DNS IP address, To enter information in the EWS
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2610xi, 2610, 2610v, 2710, 2613 specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
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