Before you call HP customer support

Software programs from other companies might be included with your HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

1.Make sure that:

a.Your HP All-in-One is plugged in and turned on.

b.The specified ink cartridges are installed correctly.

c.The recommended paper is properly loaded in the input tray.

2.Reset your HP All-in-One:

a.Turn off the HP All-in-One by pressing the On button.

b.Unplug the power cord from the back of the HP All-in-One.

c.Plug the power cord back into the HP All-in-One.

d.Turn on the HP All-in-One by pressing the On button.

3.For more information, go to www.hp.com/support

This website offers technical support, drivers, supplies, and ordering information.

4.If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

a.Have the specific name of your HP All-in-One, as it appears on the control panel, available.

b.Print a self-test report. For information on printing a self-test report, see Print a self-test report.

c.Make a color copy to have available as a sample printout.

d.Be prepared to describe your problem in detail.

e.Have your serial number and service ID ready. For information on how to access your serial number and service ID, see Access your serial number and service ID.

5.Call HP Customer Support. Be near your HP All-in-One when you call.

Access your serial number and service ID

You can access important information by using the Information Menu of your HP All-in-One.

Note If your HP All-in-One is not turning on, you can view the serial number by looking the sticker on the bottom of your HP All-in-One. The serial number is the 10-character code.

1.Press * and press #. Then press 1, 2, 3. The Support Menu appears.

2.Press until the Information Menu appears and then press OK.

3.Press until Model Number appears and then press OK. The service ID appears. Write down the complete service ID.

4.Press Cancel, and then press until Serial Number appears.

5.Press OK.

This displays the serial number. Write down the complete serial number.

6.Press Cancel until you to exit the Support Menu.

HP warranty and support

User Guide

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HP 3300 manual Before you call HP customer support
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3300 specifications

The HP 3300 series is a versatile range of multifunction printers tailored to meet the demands of small to medium-sized businesses. Known for their reliability and efficiency, the HP 3300 series stands out with a combination of speed, print quality, and cost-effectiveness. One of the main features of the HP 3300 is its fast printing capability, delivering professional-quality documents at impressive speeds. The series typically offers print speeds of up to 33 pages per minute, which significantly boosts productivity in busy office environments.

Another notable characteristic of the HP 3300 is its high-resolution printing technology. With resolutions reaching up to 1200 x 1200 dpi, users can expect sharp text, vibrant graphics, and detailed images, making it suitable for a variety of document types, from business reports to marketing materials. The printer's ability to handle a variety of media sizes and types adds to its versatility, accommodating everything from standard letter-sized paper to envelopes and labels.

In terms of connectivity, the HP 3300 series incorporates advanced networking features including built-in Wi-Fi and Ethernet options, allowing for seamless integration into existing office networks. This enables multiple users to connect and print from various devices, including computers, smartphones, and tablets. Additionally, the series is compatible with mobile printing solutions like HP Smart, Google Cloud Print, and Apple AirPrint, enhancing accessibility and convenience.

The HP 3300 series also places a strong emphasis on cost-efficiency with its use of high-yield toner cartridges. These cartridges provide a higher page yield, reducing the frequency of replacements and allowing businesses to lower their overall printing costs. Furthermore, the printers come equipped with energy-saving features, such as automatic duplex printing, which helps to reduce paper usage and minimize environmental impact.

User-friendly navigation is facilitated by a clear control panel and an intuitive LCD screen, enabling easy access to various functions. The printer's robust build quality ensures durability and longevity, making it a reliable choice for offices with heavy printing needs. Overall, the HP 3300 series embodies a blend of speed, functionality, and cost-effectiveness, making it an ideal solution for businesses looking to enhance their printing capabilities while maintaining a budget.
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