Paper jams and other paper problems | HP 5740 - Color Inkjet

Chapter 10

Paper jams and other paper problems

●Paper jams

●Printer prints on multiple sheets at once

●Printer does not feed paper

●Printer ejects paper

●Out-of-paper message

Paper jams

Caution Do not clear a paper jam from the front of the printer.

Follow these steps to remove a paper jam:

1Press the Resume button.

If the paper jam does not clear, then go to the next step.

2Remove the paper from the In tray.

3Remove the rear access door. Press the handle to the right, and then pull out the door.

4Remove any paper that is inside the printer.

If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.

5Replace the rear access door.

74	HP Deskjet 5700 Series

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HP 5740 - Color Inkjet manual Paper jams and other paper problems

Contents

Users Guide Accessibility Hewlett-Packard Company noticesAcknowledgements Terms and conventions Contents Paper jams and other paper problems HP Deskjet 5700 series printer Special features Printer features Getting started Chapter Buttons and lights Power button and light Print Cancel and Resume buttonsPrint Cancel button Resume button and light Print Cartridge Status lights Paper trays Unfolding the paper trays Tray Out tray Folding the paper trays Using print cartridges Print cartridgesReplacing print cartridges Everyday printing Chapter Selection number label Ink-backup mode Ink-backup mode outputExiting ink-backup mode Automatic Paper-Type Sensor Connecting to the printer Connecting through a networked computerUsing an HP Jetdirect print server Networking Printing photos Print a borderless photo Guidelines Printing borderless photosPreparing to print Printing Print Quality Best or Maximum dpi Printing photos with a border Printing Using HP digital photography options HP digital photography optionsOpening HP digital photography options Select the Digital Photography panel Installing the photo print cartridge Using the photo print cartridgePhoto print cartridge Storing the photo print cartridge Color settings Saving money when printing photos Maximum dpi Storage Storing and handling photo paperHandling Printing tips Save timeSave money Enhance the quality of printouts Setting the print order Two-sided printing Select Print Both Sides Tablet binding with landscape orientation Users Guide Printing multiple pages on a single sheet of paper Selecting a print quality Resizing a document Selecting a paper type Using the Automatic Paper-Type SensorSelecting a specific paper type Printing other documents Mail Letters Documents Print quality Two-sided printing Envelopes Brochures Printing borderless brochures Printing brochures with borders Print Quality Normal, Best, or Maximum dpi Greeting cards Postcards Printing Transparencies Print Quality Normal or Best Labels Paper Size A4 or US Letter Index cards and other small media Booklets Printing Posters Multiple Pages Per Sheet Menu Tiling Tiling Size 2, 3, or Iron-on transfers Paper Size A4 or US Letter Setup dialog box Print settingsPrinter software Managing the printer Print dialog boxChoosing the printer Setting the printer as your default printer Using the Print Status dialog box Viewing and changing the status of a print jobChecking the status of the printer Opening the Print Status dialog box Printing from the computer desktop Maintenance Installing print cartridgesPrint cartridge combinations Selection numbers Ink-backup mode Installation instructions Users Guide Setting the auto-on and auto-off feature Aligning print cartridgesCalibrating color Auto-on Automatically cleaning the print cartridges Calibrating print qualityViewing estimated ink levels Select the Calibrate Print Quality panel Maintaining the printer body Removing ink from your skin and clothingSurface Remedy Gathering cleaning supplies Manually cleaning print cartridgesPreparing to clean Cleaning instructions Maintaining print cartridges Storing print cartridges Using the HP Inkjet Toolbox Opening the HP Inkjet Toolbox HP Inkjet Toolbox panels Troubleshooting Printer is not printingVerify the following Check the printer lights Check the printer cable connection If the printer still does not print Paper jams and other paper problems Paper jams Paper weight Printer prints on multiple sheets at oncePrinter does not feed paper Paper might be loaded improperly Printer ejects paper Out-of-paper message Check the printer settings Photos are not printing correctlyReload the paper tray Colors are tinted or incorrect Part of the photo is faded Horizontal lines appear on a photoFading occurs on the edges of a photo Fading occurs near the edges of a photo Print quality is poor Streaks and missing linesPrint is faded Blank pages print Too much or too little ink appears on Document does not reflect the new print settings Document is misprintedText and images are misaligned Document is printed off-center or at an angle Borderless printing guidelines Problems with borderless documentsStreaks appear in a light portion of a photo Image is printed at an angle Ink smears Fading occurs on the edges of a printout Photo has an unwanted border For most paper types For photo paper with a tear-off tab Error messages Problem with the print cartridge messageIf the In tray contains paper If the In tray is empty Printer lights are on or flashing Power light is flashingWhat the lights indicate Resume light is flashing Print Cartridge Status light is on or flashingPrinter might be out of paper Paper jam might exist All lights are flashing If the light is on and flashing If you continue to have problems Document prints slowly Supplies Paper HP Premium Plus Photo Paper with tear-off tab HP Premium Photo Paper, Matte with tear-off tab USB cables Specifications Printer specifications Environmental information Reduction and eliminationRecycling Energy consumption Print cartridge recovery Index Recycling 102