Photos are not printing correctly

Reload the paper tray

Check the printer settings

Colors are tinted or incorrect

Horizontal lines appear on a photo

Part of the photo is faded

Reload the paper tray

1Place the photo paper in the In tray with the side to be printed on facing down. Verify that the photo paper is flat.

2Slide the paper forward until it stops.

3Slide the paper guide firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer settings

1Open the Page Setup dialog box.

2In the Page Attributes panel, verify the following settings:

Paper Size: The appropriate paper size

Orientation: The appropriate orientation

3Open the Print dialog box.

4In the Paper Type/Quality panel, verify the following settings:

Paper Type: The appropriate photo paper type

Print Quality: Best or Maximum dpi

5Use the HP digital photography options for photo enhancement.

Colors are tinted or incorrect

If colors in photos appear tinted or incorrect, follow these steps:

1Align the print cartridges.

2Reprint the photo.

3If colors are still tinted or incorrect, calibrate the color.

Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration.

4Reprint the photo.

5If colors continue to appear tinted or incorrect, open the Print dialog box, and then select the Color panel.

6Adjust the colors.

Here are some guidelines to follow:

If the colors are too yellow, move the Color Tone slider toward Cooler.

If the colors are too blue, move the Color Tone slider toward Warmer.

7Reprint the photo.

User's Guide

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