HP 618 manual Twain error occurs, Tries to acquire an image, Am trying to name a

Problem	Solution
A TWAIN error occurs	Š Verify that the software program can see the camera through its own TWAIN
when a software program	select source. While software programs vary on how to select a TWAIN source,
tries to acquire an image
	generally the easiest way to determine whether a program supports TWAIN is
from the camera
	to see if there is an Acquire selection in the File menu. If not, then check for a
	TWAIN command located under the Import selection of the File menu. If
	neither exits, and you have a scanner, check the manual for the software
	program to see if you can use TWAIN to scan images, instead.
	Š For more detailed information about this problem, consult the Technical
	Support section for this camera that is located on the HP website at:
	www.hp.com/photosmart.
I am trying to name a	Š Try using a different group name. Note that the camera does not accept group
group of images, but the	names that begin with BR or TL (regardless of language).
camera is not responding	Š Group names must be eight characters or less, and cannot contain spaces.
I am searching through	Make sure that the From date is prior or equal to the To date.
images by date, and have
selected the find dates,
but the camera is not
responding
I can’t get images to	Make sure that the video output format (NTSC or PAL) that you set in the Video
display on my television	Preferences submenu of Playback mode is correct for the video input format of
when I connect my	your television. (See “Video Preferences Submenu” on page 77.)
camera to it
I’m having trouble	Š Be aware that it will take an average of 20 seconds to transfer an image from
JetSending an image to	the camera to a printer via JetSend.
my printer	Š Make sure that your printer is JetSend-capable.
	Š Make sure that the camera’s infrared window is lined-up with the printer’s
	infrared sensor, and that the camera and printer are about 10 inches apart.
I’m having trouble	Š Make sure that the other camera is a Digita camera.
sending images to	Š Make sure that the camera’s infrared window is lined-up with the other camera’s
another camera	infrared sensor, and that the cameras are about 10 inches apart.

Chapter 7: Troubleshooting 92 Troubleshooting Common Problems