Make sure you have the following materials available:

●Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.

●Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges).

Warning Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

To clean the area around the ink nozzles

1Turn on the HP all-in-one and open the print-carriage access door. The print carriage moves to the far right side of the HP all-in-one.

2Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP all-in-one.

Note When you unplug the power cord, the date and time are erased. You will need to reset the date and time later, when you plug the power cord back in. For more information, see Set the date and time. Any faxes stored in memory are also erased.

3Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot.

Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP all-in-one for more than 30 minutes.

4Place the print cartridge on a piece of paper with the ink nozzles facing up.

5Lightly moisten a clean foam rubber swab with distilled water.

6Clean the face and edges around the ink nozzle area with the swab, as shown below.

1Nozzle plate (do not clean)

2 Face and edges around the ink nozzle area

Warning Do not clean the nozzle plate.

7Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place.

8Repeat if necessary for the other print cartridge.

9Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one.

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