Chapter 16

Note If your HP all-in-one is not turning on, you can view the serial number by looking at the sticker on the rear side. The serial number is the 10-character code in the upper left corner of the sticker.

To access your serial number and service ID

1

2

3

4

5

Press and hold OK. While holding OK, press 4. This displays the Information Menu. Press until Model Number appears and then press OK. This displays the service ID. Write down the complete service ID.

Press Cancel, and then press until Serial Number appears. Press OK. This displays the serial number.

Write down the complete serial number. Press Cancel to exit the Information Menu.

Call in North America during warranty

Call 1-800-474-6836(1-800-HP invent). US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

Call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to www.hp.com/support and choose your own country/region or language.

You can call the HP support center in the following countries/regions. If your country/region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to www.hp.com/support.

Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

Country/Region

HP technical support

Country/Region

HP technical support

 

 

 

 

 

Algeria1

+213 61 56 45 43

Lebanon

+971

4 883 8454

 

 

 

 

Argentina

(54)11-4778-8380,

Luxembourg (French)

900 40 006

 

0-810-555-5520

 

 

 

 

 

 

 

Australia during warranty

131047

Luxembourg (German)

900 40 007

 

 

 

 

Australia post-warranty

1902 910 910

Malaysia

1-800-805405

(per-call charge)

 

 

 

 

 

 

 

 

Austria

+43 1 86332 1000

Mexico

01-800-472-6684

 

 

 

 

Bahrain

800 171

Mexico (Mexico City)

(55) 5258-9922

 

 

 

 

 

Bangladesh

fax to: +65-6275-6707

Middle East

+971

4 366 2020

 

 

 

 

 

Belgium (Dutch)

+32 070 300 005

Morocco1

+212

22 404747

 

 

 

 

 

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HP Officejet 6200 series all-in-one