Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 50 for battery removal instructions.
Item | Component | Description |
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(1) | Product name | This is the product name affixed to the front of |
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| the computer. |
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(2) | Serial number (s/n) | This is an alphanumeric identifier that is unique to |
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| each product. |
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(3) | Part number/Product number (p/n) | This number provides specific information about |
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| the product’s hardware components. The part number |
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| helps a service technician determine what components |
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| and parts are needed. |
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(4) | Warranty period | This number describes the duration of the warranty |
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| period for the computer. |
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(5) | Model description | This is the alphanumeric identifier used to locate |
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| documents, drivers, and support for the computer. |
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22 | Chapter 2 External component identification |