| Grounding guidelines ............................................................................................................. | 44 |
| Electrostatic discharge damage ................................................................................. | 44 |
| Packaging and transporting guidelines ....................................................... | 46 |
| Workstation guidelines .............................................................. | 46 |
5 | Removal and replacement procedures for Customer | 48 |
| Component replacement procedures ........................................................................................ | 48 |
| Service cover .......................................................................................................... | 48 |
| Battery ................................................................................................................... | 50 |
| Hard drive ............................................................................................................. | 51 |
| 53 | |
| RTC battery ............................................................................................................ | 55 |
| Memory module ...................................................................................................... | 56 |
| WWAN module ..................................................................................................... | 58 |
| WLAN module ........................................................................................................ | 60 |
| Keyboard ............................................................................................................... | 62 |
6 | Removal and replacement procedures for Authorized Service Provider parts .................. | 66 |
| Component replacement procedures ........................................................................................ | 66 |
| Display panel | 66 |
| Base enclosure ........................................................................................................ | 71 |
| Base enclosure (HP EliteBook 840/HP ZBook14 models) .............................. | 71 |
| Base enclosure (HP EliteBook 850 models) .................................................. | 74 |
| Fan ....................................................................................................................... | 77 |
| Card reader board .................................................................................................. | 78 |
| VGA/USB board .................................................................................................... | 80 |
| Heat sink ............................................................................................................... | 81 |
| Power button board ................................................................................................. | 86 |
| Fingerprint reader assembly ..................................................................................... | 88 |
| System board ......................................................................................................... | 90 |
| Speaker assembly ................................................................................................... | 95 |
| Display assembly .................................................................................................... | 97 |
7 | Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 ..................... | 104 |
| Using Computer Setup .......................................................................................................... | 104 |
| Starting Computer Setup ........................................................................................ | 104 |
| Navigating and selecting in Computer Setup ............................................................ | 105 |
| Restoring factory settings in Computer Setup ............................................................. | 105 |
| Updating the BIOS ................................................................................................ | 106 |
| Determining the BIOS version .................................................................. | 106 |
viii |
|
|