Computer Diagnostic Features

Tabs—Overview, Test, Status, Log, Error

Below the Tool Bar are five tabs:

Overview—The Overview window displays general overview information about the computer. This is the window that is displayed when you first start the utility. The left side of the window shows hardware information, and the right side of the window shows software information.

Test—The Test window allows you to choose various parts of the system to test. You can also choose the type of test and testing mode.

Status—The Status window displays the status of each test in progress. You can cancel testing by clicking the Cancel Testing button.

Log—The Log window displays a log of tests for each device.

Error—The Error window displays any errors that occurred during device testing. The window lists the device being tested, the type and number of errors, and the error code.

Running Diagnostic Tests in Diagnostics for Windows

To run diagnostic tests:

1.Click Start > HP Information Center > Diagnostics for Windows. You can also select the Diagnostics for Windows icon, located in the Control Panel, by clicking Start > Control Panel, then select Diagnostics for Windows.

The screen displays the overview of the computer hardware and software. Five tabs are displayed below the row of icons: Overview, Test, Status, Log, and Error.

2.Click the Test tab, or click Tab at the top of the screen and select Test.

3.Select one of the following options:

Quick Test—Runs a quick, general test on each device. Requires no user intervention if Unattended Mode is selected.

Complete Test—Runs maximum testing of each device. The user can select Interactive Mode or Unattended Mode.

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Troubleshooting Guide