HP DC5100 Solving Audio Problems, Good, Full, Best, Cause, Audio, Sound, Problem, Devices, Speaker, Solution, Advanced, Hardware, Performance, Sample rate, Control Panel

Troubleshooting Without Diagnostics

If the computer has audio features and you encounter audio problems, see the common causes and solutions listed in the following table.

Solving Audio Problems

Problem

Cause

Solution

Sound cuts in and out.

Processor resources are	Shut down all open
being used by other	processor-intensive applications.
open applications.

	Direct sound latency,	In Windows XP:
	common in many media	1. From the Control Panel, select
	player applications.	1. From the Control Panel, select
	player applications.	Sounds and Audio
		Sounds and Audio
		Devices.
		2. On the Audio tab, select a
		device from the Sound
		Playback list.
		3. Click the Advanced button
		and select the Performance
		tab.
		4. Set the Hardware
		acceleration slider to None
		and the Sample rate
		conversion quality slider to
		Good and retest the audio.
		Set the Hardware acceleration
		slider to Full and the Sample rate
		conversion quality slider to
		Best and retest the audio.

Sound does not come	Software volume control	Double-click the Speaker icon on
out of the speaker or	is turned down.	the taskbar, then make sure that
headphones.		Mute is not selected and use the
		volume slider to adjust the volume.

	Audio is hidden in	Enable the audio in Computer
	Computer Setup.	Setup: Security >
		Device Security > Audio.

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Troubleshooting Guide