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Troubleshooting Without Diagnostics

This chapter provides information on how to identify and correct minor problems, such as diskette drive, hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to the tables in this chapter for probable causes and recommended solutions.

✎For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at startup, refer to Appendix A, “POST Error Messages.”

Safety and Comfort

ÅWARNING: Misuse of the computer or failure to establish a safe and comfortable work environment may result in discomfort or serious injury. Refer to the Safety & Comfort Guide on the Documentation CD and available on the Web site at www.hp.com/ergo, for more information on choosing a workspace and creating a safe and comfortable work environment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. For more information, refer to Safety & Regulatory Information on the Documentation CD.

Troubleshooting Guide

www.hp.com

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